Editorial Board   Guest Author

Mr. Shah

Ron Shah

Founder & CEO, Bizly

Ron Shah is the founder and CEO of Bizly, an enterprise small meetings platform that helps employees easily book meetings and events at hotels, restaurants, and activity venues. Ron founded Bizly after his conference room was flooded and he experienced the painful process of trying to book meeting space at hotels and restaurants. Bizly's mission is to be the world's most employee-centric booking site. Bizly uses rich and original content, instant booking, messaging and compliance features to create an experience that employees love to use, with all the data and compliance features that drive success for the meetings department. Bizly currently has over 2,000 hotels and restaurants on its platform across the United States, and works with over a dozen Fortune 500 customers. Prior to launching Bizly, Ron was a venture capital professional for 15 years. He started his career at Quantum in New York and then went on to become the founder of Jina Ventures, a technology-focused global investment firm. During his time at Jina Ventures, he completed 9 M&A exits, three IPOs, and over two dozen investments. Over 12 years, Jina Ventures evolved from advisor, fund manager, to expert of emerging market secondaries. Ron spent three years as an on-air contributor for CNBC across several programs including “Trading the Globe,” “The Kudlow Report,” and “Fast Money.” Ron has served on the board of directors of several tech companies and non-profits. He has his MBA from NYU Stern and his BBA from the George Washington University.

Please visit http://www.bizly.com for more information.

Mr. Shah can be contacted at 646-530-8630 or ron@bizly.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.