Editorial Board   Guest Author

Mr. Blake

Michael Blake

Chief Executive Officer, Hospitality Technology Next Generation (HTNG)

Michael Blake is the Chief Executive Officer of Hospitality Technology Next Generation (HTNG). Mr. Blake previously served as the CIO of Commune Hotels & Resorts, encompassing Joie de Vivre, Thompson, Tommie and Alila Hotels. He provided strategic leadership and sound perspective to contribute to the management and evolution of Commune's global IT functions.

Before his role at Commune, Mr. Blake was the CIO of Hyatt Hotels Corporation where he set the global technology direction for their global footprint. He has over 20 years of experience in finance and technology from various roles at numerous companies. Before his CIO positions with Commune and Hyatt, Mr. Blake was SVP of IT for First Data, CFO of IT Finance at Kaiser Permanente and Director of IT Finance for Sears. In each role, he was the highest-ranking IT Finance resource and key internal consultant and advisor to international senior leadership teams.

Prior to that, Mr. Blake held various financial roles within United Airlines including the controller of the IT organization.

Mr. Blake holds a Bachelor of Science in Accounting from the University of Utah, received his Master of Business Administration in Finance and Economics from the University of Chicago Booth School of Business and also his Master of Science in Information Technology from Northwestern University. He also maintains several credentials and licenses: CPA, CMA, CISA, CITP.

Mr. Blake served as a member of HTNG's Board of Governors since 2009 and held the Treasurer position for many of those years.

Please visit http://www.htng.org for more information.

Mr. Blake can be contacted at 847-303-5560 or michael.blake@htng.org

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.