Editorial Board   Guest Author

Mr. Blake

Michael Blake

Chief Executive Officer, Hospitality Technology Next Generation (HTNG)

Michael Blake is the Chief Executive Officer of Hospitality Technology Next Generation (HTNG). Mr. Blake previously served as the CIO of Commune Hotels & Resorts, encompassing Joie de Vivre, Thompson, Tommie and Alila Hotels. He provided strategic leadership and sound perspective to contribute to the management and evolution of Commune's global IT functions.

Before his role at Commune, Mr. Blake was the CIO of Hyatt Hotels Corporation where he set the global technology direction for their global footprint. He has over 20 years of experience in finance and technology from various roles at numerous companies. Before his CIO positions with Commune and Hyatt, Mr. Blake was SVP of IT for First Data, CFO of IT Finance at Kaiser Permanente and Director of IT Finance for Sears. In each role, he was the highest-ranking IT Finance resource and key internal consultant and advisor to international senior leadership teams.

Prior to that, Mr. Blake held various financial roles within United Airlines including the controller of the IT organization.

Mr. Blake holds a Bachelor of Science in Accounting from the University of Utah, received his Master of Business Administration in Finance and Economics from the University of Chicago Booth School of Business and also his Master of Science in Information Technology from Northwestern University. He also maintains several credentials and licenses: CPA, CMA, CISA, CITP.

Mr. Blake served as a member of HTNG's Board of Governors since 2009 and held the Treasurer position for many of those years.

Please visit http://www.htng.org for more information.

Mr. Blake can be contacted at 847-303-5560 or michael.blake@htng.org

Coming up in July 2018...

Hotel Spa: Oasis Unplugged

The driving force in current hotel spa trends is the effort to manage unprecedented levels of stress experienced by their clients. Feeling increasingly overwhelmed by demanding careers and technology overload, people are craving places where they can go to momentarily escape the rigors of their daily lives. As a result, spas are positioning themselves as oases of unplugged human connection, where mindfulness and contemplation activities are becoming increasingly important. One leading hotel spa offers their clients the option to experience their treatments in total silence - no music, no talking, and no advice from the therapist - just pure unadulterated silence. Another leading hotel spa is working with a reputable medical clinic to develop a “digital detox” initiative, in which clients will be encouraged to unplug from their devices and engage in mindfulness activities to alleviate the stresses of excessive technology use. Similarly, other spas are counseling clients to resist allowing technology to monopolize their lives, and to engage in meditation and gratitude exercises in its place. The goal is to provide clients with a warm, inviting and tranquil sanctuary from the outside world, in addition to also providing genuine solutions for better sleep, proper nutrition, stress management and natural self-care. To accomplish this, some spas are incorporating a variety of new approaches - cryotherapy, Himalayan salt therapy and ayurveda treatments are becoming increasingly popular. Other spas are growing their own herbs and performing their treatments in lush outdoor gardens. Some spa therapists are being trained to assess a client's individual movement patterns to determine the most beneficial treatment specifically for them. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.