Editorial Board   

Dr. Downey

James Downey

Professor, Program Coordinator MBA Hospitality & Event Management, Lynn University

James Downey began teaching at Lynn in 1994 as an associate professor in the former School of Hospitality, Tourism and Recreation Management. Prior to that, his educational positions include Department Chairman of Hotel, Restaurant and Institutional Management at Drexel University in Philadelphia, Pennsylvania and he served as Dean of the School of Hotel, Restaurant and Tourism Administration at the University of New Haven, in New Haven, Connecticut. He also served as the Associate Dean in the College of Hospitality Management from 2002 until 2009 at Lynn.

Mr. Downey's teaching philosophy has been and continues to be predicated on sound instructional techniques that provide successful student learning outcomes. He has maintained this philosophy since he came to Lynn. Below is a chronicle of how he adapted this teaching philosophy. Mr. Downey did not choose the hospitality industry, the hospitality industry chose him. His family managed a small hotel in eastern Pennsylvania where he began as a front desk clerk at the age of 13. From that experience, he developed a love of the hospitality industry that eventually drew him into the fields of accounting and lodging development.

Mr. Downey's desire to share that passion and to help others seek a career in hospitality encouraged him to pursue a career in teaching. He believes learning is best facilitated by an instructor who balances sound theory with solid industry experience. For example, his teaching of hospitality accounting and lodging development is facilitated by his experience working for a hospitality-related public accounting firm and serving as a director of development for a hospitality management company. He actively seeks to create a student-centered classroom where students participate in directing their objectives very much where he acts as a guide-by-the-side rather than a sage on the stage.

Dr. Downey can be contacted at 561-237-7858 or jdowney@lynn.edu

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.