Editorial Board   Guest Author

Ms. Hitchcock

Amanda Hitchcock

Copywriter, BCF Agency

“It's Hitchcock, like Alfred.”

That's likely the response you'll get if you ask Amanda Hitchcock for her name. We still don't know if she's actually related to the Horror-Film Legend, but if she inherited anything from her namesake, it'd be a fierce determination— and a knack for storytelling.


Ms. Hitchcock's on-the-move childhood made home a difficult thing for her to define. As years passed and as locations continued to change, she practiced artistic expression with relentless refinement, driven by a deep fondness for the empathetic truth found in conceptual understanding. To Ms. Hitchcock, that simplicity, seeing oneself in the story of another, was belonging. This, she decided, was home.


Today, she approaches the blank page with all the ambition of a Horror-Film Legend, aiming to present content through the right lens; to catch the critical tilt— that unexpected, essential, impactful angle through which a story becomes truth, a idea ascends to canon, and a young girl, searching for belonging and determined to connect people around the world, hears the words, “Welcome home.”


Ms. Hitchcock achieved the status of a published writer well before obtaining her college degree. She delivers a list of notable work across a variety of national and international publications, along with a dynamic editorial career and diverse professional network. Today, she's brought her passion for creative expression and engagement to the advertising industry as a Copywriter for BCF Agency. From screenwriting to social media campaign development, Ms. Hitchcock has crafted content across all screen sizes for a diverse collection of travel-tourism, destination, lifestyle, and hospitality brands nationwide. 

Please visit http://www.bcfagency.com for more information.

Ms. Hitchcock can be contacted at 757-497-4811 or amandahitchcock.media@gmail.com

Coming up in February 2019...

Social Media: Getting Personal

There Social media platforms have revolutionized the hotel industry. Popular sites such as Facebook, Twitter, Pinterest, Instagram, Snapchat, YouTube and Tumblr now account for 2.3 billion active users, and this phenomenon has forever transformed how businesses interact with consumers. Given that social media allows for two-way communication between businesses and consumers, the emphasis of any marketing strategy must be to positively and personally engage the customer, and there are innumerable ways to accomplish that goal. One popular strategy is to encourage hotel guests to create their own personal content - typically videos and photos -which can be shared via their personal social media networks, reaching a sizeable audience. In addition, geo-locational tags and brand hashtags can be embedded in such posts which allow them to be found via metadata searches, substantially enlarging their scope. Influencer marketing is another prevalent social media strategy. Some hotels are paying popular social media stars and bloggers to endorse their brand on social media platforms. These kinds of endorsements generally elicit a strong response because the influencers are perceived as being trustworthy by their followers, and because an influencer's followers are likely to share similar psychographic and demographic traits. Travel review sites have also become vitally important in reputation management. Travelers consistently use social media to express pleasure or frustration about their guest experiences, so it is essential that every review be attended to personally. Assuming the responsibility to address and correct customer service concerns quickly is a way to mitigate complaints and to build brand loyalty. Plus, whether reviews are favorable or unfavorable, they are a vital source of information to managers about a hotel's operational performance.  The February Hotel Business Review will document what some hotels are doing to effectively incorporate social media strategies into their businesses.