Editorial Board   

Mr. Meister

Kurt Meister

Senior Vice President , Distinguished Programs

As senior vice president of national sales and business development, Kurt Meister leads Distinguished Programs' sales, service, outreach and marketing teams for the brokerage's specialty programs.

These programs include the hotel, resort and casino all-lines program, the historic properties hotel program, real estate umbrella, restaurant umbrella, cultural institutions & museum umbrella, and the golf course/golf club/ city club umbrella. Mr. Meister applies his 30 years of experience in the insurance industry to cultivate and support a confident and resilient sales team capable of helping their clients grow their businesses.

Mr. Meister began his career at Distinguished Programs as vice president of real estate and hospitality in 2013, leading the organization's national sales team and spearheading the company's sales training & coaching programs. In this role he as also tasked with leading marketing strategies.

Prior to joining Distinguished Programs, he served as National Specialty Underwriters' vice president of hospitality from 2006 to 2012. In this role, he was responsible for managing the hospitality, gaming and healthcare divisions while also leading a national team of empowered sales executives.

Working in the world of insurance was Mr. Meister's original career goal, joining the industry immediately after college. He began his professional insurance career with Aon in Chicago, going through the company's management training program. During his 18 years with Aon, he worked in Chicago, Philadelphia and later in Seattle. He managed different divisions, taking on advancing responsibilities and eventually was promoted to senior vice president.

Mr. Meister earned his bachelor's degree in economics from the University of Michigan in Ann Arbor, where he was first introduced to insurance through a business internship for Aon Corporation. He attended Villanova University, studying business administration with a focus on marketing and corporate finance.

Please visit http://www.distinguished.com for more information.

Mr. Meister can be contacted at +1 425-213-5125 or KMeister@distinguished.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.