Editorial Board   Guest Author

Mr. Pryor

Michael Pryor

Shareholder, Brownstein Hyatt Farber Schreck LLP

Michael Pryor has built an impressive practice representing cable, telecommunications and wireless companies in federal and state regulatory proceedings, litigation and transactions. He has particular expertise in advancing clients' positions in complex rulemakings and regulatory adjudications. He has worked extensively in merger and acquisitions of telecommunications assets, including regulatory due diligence, and the successful prosecution of transfer of control applications at the federal and state level.

Mr. Pryor's substantive background ranges from the arcane regulation of intercarrier compensation to the legal underpinnings of agency decision-making. He is equally adept at negotiating fiber contracts as he is arguing in federal appellate courts. He has also developed an emphasis in privacy regulation and cybersecurity best practices related to the communications sector.

Mr. Pryor's deep understanding of the regulatory process was developed in part while serving as the deputy chief of the policy division in the Federal Communication Commission's Wireline Competition Bureau from 1996 to 1999. While there, he drafted rules implementing local competition provisions of the 1996 Telecommunications Act and spearheaded reviews of major proceedings, such as Worldcom's merger with MCI.

Prior to joining the firm he served as special counsel for Cooley's regulatory communications practice.

Please visit https://www.bhfs.com for more information.

Mr. Pryor can be contacted at 202-383-4706 or mpryor@bhfs.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.