Editorial Board   Guest Author

Mr. Hess

Michael Hess

Founder/Chief Executive Officer, Waste Harmonics

Michael Hess is founder and chief executive officer of Waste Harmonics, a Rochester, New York-based company that provides customized waste and recycling management solutions for businesses across North America. Waste Harmonics is a unique waste management company providing service brokering in the waste industry. The company manages waste contracts and third-party vendors, and ultimately helps customers with what every business develops: waste. Customized program solutions address waste generator expectations and requirements, dealing with single-source management of service suppliers, quality of service, reduction of costs, data and reporting analytics, consolidated invoicing and landfill diversion. These unique service solutions create value for customers by continuously supporting their ongoing efforts to improve economic and environmental performances.

Mr. Hess leads Waste Harmonics' team of waste/recycling, technology, logistics and customer service experts who broker waste and recycling services — which deliver significant costs savings — for single- and multi-location businesses in a wide range of business categories, including retail, grocery, restaurant, travel center, logistics, distribution and shipping.

Prior to founding Waste Harmonics, Mr. Hess served as vice president of U.S. operations for Capital Environmental Resource Inc., a $120 million in revenue solid waste collection and disposal company with operations in the Northeastern United States and Canada. During his tenure at Capital Environment, Hess served as an integral part in the acquisition, start-up and integration of 11 solid waste companies over two and a half years. Mr. Hess acquired Waste Harmonics from Capital Environment in 2001 and has since grown the business from a solely Northeastern United States focus to serving customers throughout the U.S. and Canada. He holds a bachelor's degree in management from SUNY Empire State College and serves on the Nazareth College Board of Trustees.

Mr. Hess can be contacted at 585-924-9640 or mhess@wasteharmonics.com

Coming up in July 2020...

Hotel Spa: Back to Nature

As the Wellness Industry continues to expand, hotel spas are also diversifying, placing a greater emphasis on overall well-being. For some spas, this means providing clients with all-inclusive packages that include fitness classes, healthy dining, and offsite leisure activities, in addition to their core services. For example, spas near ski resorts are offering packages that include lift passes, pre-ski yoga sessions, after-ski dinners and spa treatments. Other spas are offering packages that include massages, saunas, mineral baths, hot springs, and recreational hiking and snowmobile activities. These kinds of spa offerings are also part of a "Back to Nature" movement that encourages guests to get out and experience the healing qualities of nature. One such therapy is the Japanese practice known as "forest bathing" which has become popular with spas that are near wooded areas. This practice relies on the ancient power of a forest for promoting a sense of health and well-being. Other spas are incorporating precious metals and stones into their health and beauty treatments - such as silver, gold, pearls and amber. Silver ion baths relax the body and mind, reduce fatigue, and restore energy balance. Gold keeps skin radiant and can even treat various skin diseases and infections, due to its antibacterial qualities. Amber is used to calm the nervous system and to relieve stress. Other natural products and therapies that are increasingly in demand include sound therapy, cryotherapy, infra-red saunas, and even CBD oil, which is being used in massages, facials and foot scrubs, providing a new form of stress relief. The July issue of the Hotel Business Review will document these trends and other new developments, and report on how some hotel spas are integrating them into their operations.