Editorial Board   

Mr. Starr

Michael Starr

Partner, Holland & Knight LLP

Michael Starr is a partner in the New York office of Holland & Knight LLP, where he leads the firm's Labor & Employment Hospitality group.  Having practiced for more than 35 years, he is a fellow of the College of Labor and Employment Lawyers and is listed in Chambers USA: Best Lawyers in America, among other major rating agencies, and in 2016 received the Global Award for Labor-Management Relations from Corporate LiveWire.

Mr. Starr represents major hospitality and other companies nationwide in complex litigation related primarily to labor relations and employment, often handling cutting-edge legal issues of substantial client significance.  His practice encompasses federal labor law, non-competition and employee disloyalty, trade-secret misappropriation, employment discrimination and wage-hour law, as well as senior executive employment.

Mr. Starr appears regularly before federal and state courts for both trials and appeals, and he represents management before the National Labor Relations Board (NLRB) and in other agency proceedings. He also advises clients on preventive labor and employee relations practices.

Mr. Starr is frequently published and speaks professionally on the full range of employment and labor law issues. He was for 20 years a regular employment law columnist for The National Law Journal and was an editor of the Yale Law Journal.

His extensive community and professional activities include being a member of the Pro Bono Panel for civil appeals of the U.S. Court for the Second Circuit, a court-appointed mediator for the U.S. District Court for the Eastern and Southern Districts of New York and a member of the Eastern District's Alternative Dispute Resolution (ADR) Advisory Council. He was also a founding board member of the Court Appointment Special Advocates (CASA), a board member of the Lawyers Alliance for New York, and a member of the Human Resources Committee for the New York City Partnership and Chamber of Commerce.

Mr. Starr can be contacted at 212-513-3506 or Michael.Starr@hklaw.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.