Editorial Board   Guest Author

Mr. Stein

Dori Stein

Chief Executive Officer, Fornova

Dori Stein is an entrepreneur at heart. He thrives on building innovative organizations that apply leading-edge technologies to solve real world problems in new and exciting ways.

He is currently the Chief Executive Officer at Fornova, a company that is in pursuit of applying its patented visual web-scanning technologies, to solve the challenges in hotel distribution.

True to his Israeli roots, a country that has been dubbed the 'Startup Nation', Mr. Stein embraces the startups-world wholeheartedly. He began his first foray into the world of startups with SMBS, a venture that delivered an eCommerce solution to the diamond industry. The company was successfully sold in 2009.

Mr. Stein then moved on to bootstrap GoldenFeeds, another eCommerce technology startup, only this time it was solving the problems and creating new opportunities for the retail industry. His journey with GoldenFeeds eventually led him to encounter the challenges in the world of Hotel Distribution. Mr. Stein then founded Fornova, a second venture with the team behind GoldenFeeds, to focus on developing technology solutions for hospitality providers and resellers.

Mr. Stein continues to be an active member in the Israeli startup community, offering support, advice to and in turn learning from other innovative enterprises. He is easily excited by the challenges of pace-of-change and loves nothing more than to see and make things happen.

 Mr. Stein moved to London, from Israel, seven years ago, where he now lives with his wife and a young son. He holds a degree in accountancy and law.

 


Please visit http://www.fornova.com for more information.

Mr. Stein can be contacted at 44-20-7952-2365 or dori@fornova.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.