Editorial Board   Guest Author

Mr. Inabinett

Matt Inabinett

Director of Sales & Marketing, JW Marriott Austin

Matt Inabinett is Director of Sales & Marketing at JW Marriott Austin, a luxurious hotel in downtown Austin, TX. This upscale destination is home to 1,012 plush guest rooms and suites, coupled with a superior location in the heart of downtown Austin and comfortable amenities that go above and beyond the ordinary. As the leading choice in Austin Convention Center hotels, JW Marriott Austin offers an unprecedented 120,000 square feet of stylish, sophisticated Austin meeting and event facilities for both large and intimate events.

Mr. Inabinett has worked for Marriott for more than 10 years and has continued to make a positive and lasting impact on each team he's lead. He started with the Marriott Rivercenter and Riverwalk hotels in San Antonio in 2007 as a Sales Manager. In 2009, he was promoted to Sr. Sales Manager and then in 2011 as Sr. Sales Executive. In 2012, he was again promoted as a Sr. Sales Executive for the JW Marriott San Antonio Hill Country Resort & Spa. In 2013, Mr. Inabinett returned to the Marriott Rivercenter and Riverwalk hotels as the Director of Group Sales. Within this position, he oversaw a team responsible for booking $45+ million in group revenue for these combined hotels with 1,504 combined guestrooms and suit

 Mr. Inabinett joined the JW Marriott Austin team as Director of Sales & Marketing in 2017, and he's responsible for the property's daily sales efforts, as well as the overall positioning of the hotel, brand communication and the development of customers for the property.

 

Please visit http://www.marriott.com for more information.

Mr. Inabinett can be contacted at 512-474-4777 or matt.inabinett@marriott.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.