Editorial Board   Guest Author

Mr. Kunzer

Ryan Kunzer

General Manager, The Duniway, a Hilton Hotel

Ryan Kunzer serves as the General Manager of The Duniway, a Hilton Hotel. With over six years of managing experience and a love for Portland, Oregon Mr. Kunzer brings creative thinking, an energetic spirit and a surplus of hospitality experience to the downtown property.

As General Manager, Mr. Kunzer is responsible for devising all capital expenditures including revenue management, team building and delivering a business strategy to increase quality and efficiency of overall operations.

Prior to his current role, Mr. Kunzer held the position of General Manager at Hotel Monaco Portland and the RiverPlace Hotel. He also worked as the Rooms Director at Allegro Chicago.

Mr. Kunzer is always looking to push boundaries and harness the trailblazing spirit that sets The Duniway apart. He is currently introducing a "Run with the GM" program at The Duniway, providing opportunities for team building among the hotel staff. He also plans to activate the new rooftop space, Abigail's Hideaway with local events, arts partnerships and other community driven programming to engage the local market and satisfy the quest for experiential travel while visiting the property.

Born and raised in Toledo, Ohio, Mr. Kunzer graduated from The Ohio State University with a degree in Hospitality Management. In 2002, he moved to Portland to work at the Hilton Executive Tower, which later converted to The Duniway, and triumphantly returns to bring his career full circle.

Please visit https://www.duniwayhotel.com/ for more information.

Mr. Kunzer can be contacted at +1 503-721-2887 or ryan.kunzer@duniwayhotel.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.