Editorial Board   Guest Author

Mr. Johnson

Jeff Johnson

Executive Director, Minneapolis Convention Center

Jeff Johnson is an Assistant City Coordinator for the City of Minneapolis and is the Executive Director of the Minneapolis Convention Center, a 1.6 million square foot facility that hosts more than 350 events and 1 million guests each year. The work of the convention center produces significant economic impact of $400 million to the region and helped support more than 8000 jobs in 2018.

The Minneapolis Convention Center provides guests and residents the gateway to exploring the City of Minneapolis. The idea of place is important to Mr. Johnson and there has been significant work done in recent years to make the convention center feel like a more integrated representation of Minneapolis and its people. Significant renovations have occurred and are underway to add amenities that add to relationship building within and around the facility, including unique ways of introducing all forms of art into the spaces of such a large public place.

In addition to the convention center, Mr. Johnson oversees the management of the Target Center arena and the convention and visitors' bureau, Meet Minneapolis, for the City of Minneapolis. Mr. Johnson joined the Minneapolis Convention Center in 2004 and has increased his responsibilities from the Guest Services Manager, to the Director of Event Services, and finally to the Executive Director.

Prior to working for the City of Minneapolis, Mr. Johnson worked at the Xcel Energy Center/Rivercentre in St. Paul, Minnesota, the Bi-Lo Center (now Bon Secours Wellness Arena) in Greenville, South Carolina, and the Wake Forest University Athletic Department in Winston-Salem, North Carolina.

Mr. Johnson attended Augustana College in Sioux Falls, South Dakota graduating with a degree in Business Administration and the University of Minnesota-Mankato graduating with a Master in Sport Administration. Mr. Johnson is married with three young children and is originally from Lakeville, Minnesota.

Please visit http://www.minneapolis.org for more information.

Mr. Johnson can be contacted at +1 612-767-8000 or jeff@minneapolis.org

Coming up in December 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.