Editorial Board   Guest Author

Mr. Driedger

Michael Driedger

CEO, Operto Guest Technologies

Michael Driedger has more two decades of experience in architecture, building design and construction with a passion for energy efficiency, sustainability, and intelligent systems designed to improve our overall quality of life.

Mr. Driedger founded Edge Consultants in 2012 to provide sustainable building services to clients in the Middle East, North America and Europe. While providing green building services to some of the largest hotel providers in Riyadh he was staggered by how hotels use as much energy as an outpatient hospital. It was this insight and standing in line at the check in desk after a 30 hour journey from Vancouver BC, Canada, that led to a pursuit to change building technology in the world of accommodation.

In 2016 Mr. Driedger spun a software company out of Edge Consultants to address the lack of connected software solutions in buildings (most specifically accommodation) and co-founded Operto Guest Technologies. The company brings building technology advancements to the fast paced world of accommodation. Since its introduction in 2016, Operto has revolutionized the way that hotels manage rooms, check in, energy and even air quality. The product is now being used in six countries around the world.

Mr. Driedger is passionate about commercializing IoT technology to solve guest experience, sustainability and cost efficiency challenges in hotels and short term property and vacation rentals.

Mr. Driedger is currently the CEO of Operto Guest Technologies and on its board of directors with Executive Chairman Darren Huston (former CEO of the Priceline Group). He resides in Vancouver, British Columbia Canada.

More information available at www.operto.com and www.edgesustainability.com

Please visit http://www.operto.com for more information.

Mr. Driedger can be contacted at 778-713-0528 or michael@operto.com

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.