Editorial Board   Guest Author

Mr. Driedger

Michael Driedger

CEO, Operto Guest Technologies

Michael Driedger has more two decades of experience in architecture, building design and construction with a passion for energy efficiency, sustainability, and intelligent systems designed to improve our overall quality of life.

Mr. Driedger founded Edge Consultants in 2012 to provide sustainable building services to clients in the Middle East, North America and Europe. While providing green building services to some of the largest hotel providers in Riyadh he was staggered by how hotels use as much energy as an outpatient hospital. It was this insight and standing in line at the check in desk after a 30 hour journey from Vancouver BC, Canada, that led to a pursuit to change building technology in the world of accommodation.

In 2016 Mr. Driedger spun a software company out of Edge Consultants to address the lack of connected software solutions in buildings (most specifically accommodation) and co-founded Operto Guest Technologies. The company brings building technology advancements to the fast paced world of accommodation. Since its introduction in 2016, Operto has revolutionized the way that hotels manage rooms, check in, energy and even air quality. The product is now being used in six countries around the world.

Mr. Driedger is passionate about commercializing IoT technology to solve guest experience, sustainability and cost efficiency challenges in hotels and short term property and vacation rentals.

Mr. Driedger is currently the CEO of Operto Guest Technologies and on its board of directors with Executive Chairman Darren Huston (former CEO of the Priceline Group). He resides in Vancouver, British Columbia Canada.

More information available at www.operto.com and www.edgesustainability.com

Please visit http://www.operto.com for more information.

Mr. Driedger can be contacted at +1 778-713-0528 or michael@operto.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.