Editorial Board   Guest Author

Ms. Walker

Megan Walker

Associate, Fisher Phillips

Megan E. Walker is an associate attorney with labor and employment law firm Fisher Phillips in San Diego, California. Ms. Walker represents a variety of employers in litigation matters, including wage and hour litigation, harassment and discrimination and regulatory compliance.

Before her legal career, Ms. Walker produced the world premiere of an off-Broadway play, provided research support to financial and legal professionals in global mergers & acquisitions, and worked as an analyst in merchandise planning and allocation at a Fortune 500 fashion retail conglomerate.

While in law school, Ms. Walker was an Articles Editor for the Ohio State Law Journal and served as President of the Business Law Society. She also served as an extern for the Honorable Judge Michael H. Watson in the Southern District of Ohio, where she not only assisted on projects at the district court level but also for the 6th Circuit when Judge Watson sat on an appellate panel by designation.

Ms. Walker earned CALI awards for excellence in multiple courses, including Legal Analysis & Writing II at Ohio State and Employment Law as a visiting student at the University of San Diego School of Law.

Ms. Walker serves on the Board of Directors for the Lawyers Club of San Diego, and she currently co-chairs the club's Human Trafficking Collaborative. Additionally, she volunteers as a pro-bono attorney through Casa Cornelia Law Center, where she assists victims of violent crimes and human trafficking who have provided assistance to law enforcement apply for U and T Visas.

Ms. Walker earned her J.D. from the Ohio State University, Moritz College of Law in 2014 and her B.A., magna cum laude, from New York University in 2006.

Please visit http://www.fisherphillips.com/attorneys-mwalker-1 for more information.

Ms. Walker can be contacted at +1 858-597-9611 or mewalker@fisherphillips.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.