Editorial Board   Guest Author

Mr. Chamaria

Apurva Chamaria

Chief Revenue Officer, RateGain

Apurva Chamaria is the Chief Revenue Officer of RateGain, one of world's leading SaaS company's serving over 12,000+ customers in the travel and hospitality industry across 100+ Countries. In his role, he leads sales, marketing, alliances & customer success across the world.

Prior to RateGain, Mr. Chamaria was the Global Head of Corporate Marketing for HCL Technologies, a US$8-Billion global IT major. Under his leadership HCL became the fastest growing brand in the Interbrand top Indian brands list for 2 years in a row (No. 17 in 2016) and was ranked at No.378 and valued at US$4.4 Billion in the Brand Finance Global 500 2017 league table.

In 2016, Mr. Chamaria was awarded the "Marketer of the Year" by World Leadership Forum, "Digital Marketer of the Year" by IAMAI and "B2B Marketer of the Year" by Paul Writer. He was recently featured in Pluralsight Digi100 List Powered by Paul Writer, the recognition for the top 100 Digital Marketers in India. He also earned a spot on prestigious Campaign Asia-Pacific 40 under 40 in 2018.

Prior to HCL, Mr. Chamaria was the youngest country manager at Ranbaxy Laboratories (now Sun Pharmaceuticals) leading the business in Australia & NZ. He is Recognized by The Economic Times as amongst the top 10 angel investors in India in 2018. Investor at large helping exceptional founders scale companies in Fin-Tech, Global Services, AI, M2M, VR/AR/MR, Content etc & is a investor in companies like Witty Feed, Inc. 42, Josh Talks, Funlockar, Sponsify me, CubeRoot , Chq Book (Fin-Tech), Innov8 (Co-Working), Ahaa & Simulanis (AR/MR/ VR), Lucideus Tech (Cyber-Security) etc.

Mr. Chamaria is also a charter member of TiE, New Delhi. He is a columnist for the Pitch and Digital Market Asia magazines. His book "You are the key - unlocking doors through Social Selling" (Bloomsbury) hit#2 in the Amazon India Best-Sellers list* within 20 days of being launched in Jan 2016 and is currently a best-seller on the WH Smith best-seller list as #1. It was also recognized by Prime-minister Narendra Modi for contributing to Digital India.

Mr. Chamaria is regarded as a thought-leader on "digital transformation" and is regularly quoted in publications. He's a sought after speaker and has key-noted at TED x, IAMAI MarCon, DMAI GMAW, Oracle Cloud World, LinkedIn Tech Connect, Microsoft Ignite, Paul Writer GIIMS, Hindustan Times Top 50 Brands, Exchange for Media Pitch Top 50 Brands etc.

Please visit http://www.rategain.com for more information.

Mr. Chamaria can be contacted at +91 956-062-2700 or apurva@rategain.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.