Editorial Board   Guest Author

Mr. Torres

David Torres

Corporate Director of Sales, Excellence Group Luxury Hotels & Resorts

David Torres celebrates his 8th year of working history at Excellence Group Luxury Hotels & Resorts in December 2019. This marks a key milestone in David's 19 years of experience within tourism and hospitality, garnered through invaluable growth at industry-leading organizations and roles.

Mr. Torres's life-long evolution within the tourism sector started from his childhood when his family moved up to pioneer a family owned business in the recently born Cancun. This mere circumstance resulted in his deepest passions to date: the ocean, music, and nature, which ultimately led him to pursue a career that would enable him to enjoy and be close to all of these elements.

Mr. Torres's formal education includes a BS in International Business at the Monterrey Institute of Technology (Mexico), with a specialty in Marketing at California State University at Long Beach (USA), topped with a double Masters degree in Hospitality and Tourism by the University of Perpignan and Vatel Institute, both in France. Honor mentions and academic recognitions at all of these institutions were just a preparation for his later career evolution in leading positions at world-leading organizations such as Sales & Marketing Assistant at Melia Hotels & Resorts' flagship property Gran Bahia del Duque Resort in Tenerife (Canary Islands, Spain), and an eight-year path within Riu Hotels & Resorts with several promotions from Assistant Sales Manager to Corporate Director of Sales & Contracting for Mexico, the Caribbean, and Costa Rica.

Mr. Torres is currently responsible for overseeing the B2B commercial division for Excellence, encompassing the departments and teams of Product Contracting and Partner Marketing for traditional and online wholesalers, Business Development, Revenue Management, Reservations, and Groups Sales & Operations throughout the company's expanding portfolio, currently made up of three brands and seven properties across Mexico, the Dominican Republic, and Jamaica.

Please visit http://www.excellenceresorts.com for more information.

Mr. Torres can be contacted at +52 998-872-8180 or Dtorres@grupoexcellence.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.