Editorial Board   Guest Author

Mr. Gonzalez

Eduardo Gonzalez

Executive Chef, Grupo Alta

Chef Eduardo Gonzalez leads culinary operations at Casa Palopó. As Executive Chef, he oversees menu development and food & beverage programming to enhance the overall gastronomic experience at Guatemala's first and only Relais & Chateaux property.

Chef Gonzalez is locally renowned for his role in the television program "Flavors of my Land," in which he and his co-host focused on ingredients native to Guatemala. He is currently the host of "A Menu for All," a daily cooking program that features simple recipes and techniques for the at-home cook.

The son of a farmer, Chef Gonzalez spent his childhood lending a hand at his father's fincas, where he developed a love for the land. He studied agronomy, intrigued by the process of crop production. Today, Chef Gonzalez's 23 years of experience include restaurant openings, internships at Michelin-star restaurants and culinary school instructor, always leading with his passion for locally grown ingredients and traditional recipes.

He brings this approach to Casa Palopó, where newly launched menus feature dishes such as Pepían, a spicy stew that's recognized as the national dish, as well as Trucha Asalmonada, a fresh local trout filet in orange sauce, roasted coriander seed and cilantro sauce served with sauteed spinach and sweet potato puree, among other dishes to satisfy every palate. The new menus also zero in on local herbs and ingredients like vanilla and cacao native to Guatemala.

Chef Gonzalez arrives at Casa Palopó on the heels of a highly anticipated property expansion. Last year, the hotel debuted six brand new rooms and suites inspired by local artisans. The new food and beverage menus and culinary programming will continue to elevate the guest experience at Casa Palopó, while raising curiosity toward Guatemala's emerging food culture.

Please visit http://www.casapalopo.com for more information.

Mr. Gonzalez can be contacted at +502 7762 2270 or egonzalez@grupoalta.com

Coming up in October 2019...

Revenue Management: Focus On Profit

Revenue Management is still a relatively new profession within hotel operations and as such, it continues to evolve. One significant trend in this area is a shift away from using revenue as the foundation to generate key performance indicators (KPIs) and to instead place the emphasis on profit. Traditionally, revenue managers have relied on total revenue per available room (TrevPAR) and revenue per available room (RevPAR) as the basis of their KPIs. Now, some revenue managers are using gross operating profit per available room (GOPPAR) as their primary KPI. This puts profit at the center of revenue management strategy, and managers are increasingly searching for new ways to increase the profitability of their hotels. Return on Investment is the objective of any hotel investment, so it is only logical that profitability and ROI will be emphasized going forward. Another trend is an expanded focus on direct hotel bookings. Revenue managers know that one way to increase profitability is to steer guests away from online travel agencies (OTAs) and book directly with the hotel. This tactic also reinforces brand identity and loyalty, and encourages repeat business. In addition, it provides a valuable platform to market the hotel directly to the customer, and to upsell room upgrades or other services to them. Another trend for revenue managers involves automation in their software programs. Revenue management systems with automation are far more desirable than those without it. Automating data entry and logistics increases efficiency, allowing managers to spend more time on formulating strategy. As a bonus, an automated system helps with aggregating and interpreting data. The October issue of the Hotel Business Review will address these developments and document how some leading hotels are executing their revenue management strategies.