Editorial Board   Guest Author

Ms. Ayers

Lindsay Ayers

Partner, Carothers DiSante & Freudenberger LLP

Lindsay A. Ayers advises and defends California businesses in labor, employment, and general business matters. She is an experienced trial attorney and has represented clients in matters involving employment, unfair competition, fiduciary duty, breach of contract, negligence, unjust enrichment, securities, and fraud.

Ms. Ayers also has experience representing clients in government regulatory actions involving the EEOC, DFEH, and SEC, among others. She has practiced in federal and state courts throughout California.

Ms. Ayers has helped many clients in various industries by crafting policies and procedures that provide a strong first line of defense; offering sexual harassment training; and providing advice and representation on wage and hour, discrimination, trade secret, wrongful termination, and other employment related claims. When necessary and unavoidable, she has vigorously defended her clients in employment-related litigation.

In particular, Ms. Ayers is passionate about providing her clients with the education and tools they need to be successful and competitive in the hospitality and restaurant industry. She has combined her love of food and the industry's unique ability to bring people together, with her drive to find creative ways to assure her clients can comply with the law and be profitable. She understands the unique challenges of operating restaurants in the state of California and maintains a deep knowledge of the ever-changing employment laws that govern the industry.

Efficiency and focus are part of Ms. Ayers' work philosophy in providing value to her clients. She understands that the key to excellent client service is protecting her clients from costly litigation so they can focus on what they do best --running their business.

Please visit http://www.cdflaborlaw.com/attorneys/bio/lindsay-ayers for more information.

Ms. Ayers can be contacted at +1 949-622-1661 or layers@cdflaborlaw.com

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.