Editorial Board   Guest Author

Ms. Ford

Tracy Ford

Executive Director of Member Services, Wireless Infrastructure Association

Tracy Ford is Executive Director of Member Services at the Wireless Infrastructure Association and guides HetNet Forum initiatives for the association. The Wireless Infrastructure Association represents the businesses that develop, build, own and operate the nation's wireless infrastructure. Members include wireless carriers, infrastructure providers, and professional services firms that collectively own and operate telecommunications facilities around the globe. Through public affairs and advocacy efforts — on the local, state and federal level — WIA works to support the widespread deployment of wireless infrastructure in order to enable wireless broadband everywhere.

The HetNet Forum is a membership group of WIA dedicated to the advancement of the heterogeneous network. The HetNet is a wireless ecosystem composed of a variety of mobile and wireless technologies and infrastructure, interoperable with the macrocellular network providing harmonious voice and data communications. Ms. Ford also leads WIA's Innovation & Technology Council, which produces thought-leadership items on topics including 5G, CBRS and in-building wireless solutions.

Ms. Ford has spent more than two decades covering the rapidly changing wireless industry, tracking its changes as it grew from a voice-centric marketplace to the dynamic data-intensive industry it is today. She started her technology journalism career at RCR Wireless News and has held a number of titles there, including associate publisher and executive editor. She is a winner of the American Society of Business Publication Editors Silver Award for both trade show and government coverage. She joined WIA in 2011. A graduate of the Minnesota State University-Moorhead, Ms. Ford holds a B.S. degree in Mass Communications with an emphasis on public relations.

Please visit http://www.wia.org for more information.

Ms. Ford can be contacted at +1 703-535-7459 or tracy.ford@wia.org

Coming up in December 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.