Editorial Board   Guest Author

Mr. Bowie

Steve Bowie

General Manager On-Premises Laundry, Alliance Laundry Systems

Steve Bowie is general manager of on-premises laundry at Alliance Laundry Systems. Mr. Bowie is responsible for managing the overall North American on-premises business, which includes the UniMac, Speed Queen and Huebsch brands. Alliance Laundry Systems is the world leader in the manufacture of commercial laundry equipment. Mr. Bowie has two years of commercial laundry equipment experience as well as a total of 23 years of commercial cleaning equipment experience supporting a variety of markets, such as, hospitality, spas and athletic facilities to fire departments, hospitals and long-term care facilities. 

Helping customers minimize their operational costs while improving their overall cleaning process. Mr. Bowie has a passion for assisting hotel general managers and laundry managers to gain a better understanding of their laundry operating costs and how to leverage technology to gather data that drives improved performance. His focus has been rooted in the concept that you can't improve what you can't measure. For years, the laundry room has been the only part of the hotel operation that hasn't provided a daily report to general managers on the productivity/costs.

Mr. Bowie has been educating managers on the need to get a better handle on costs and available resources to match staffing etc. to the ebb and flow of the property's occupancy rates. In addition, he has served as a thought leader on the subject of laundry for a variety of publications, organizations and associations.

Please visit http://www.alliancels.com for more information.

Mr. Bowie can be contacted at +1 920-748-3121 or steve.bowie@alliancels.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.