Editorial Board   Guest Author

Mr. Jones

Glenn Jones

Interim CEO & Chief Experience Development Officer, Bermuda Tourism Authority

Glenn Jones is the director of strategy and corporate communications and the interim CEO for the Bermuda Tourism Authority (BTA). He is also an EMMY Award-winning broadcast journalist with a decade of television news broadcasting experience.

Mr. Jones left the journalism field in 2007 to become Press Secretary to the Premier of Bermuda where his responsibilities included speechwriting, political communication strategies and media relations. Following almost three years in that role, which included a General Election victory, he re-entered the private sector as a media corporate executive - initially running Bermuda.com and then assumed leadership of MediaHouse, the parent company of Bermuda.com, Island Press and the former Bermuda Sun.

In January 2015, Mr. Jones joined Bermuda Tourism Authority and has since grown and developed within the ranks of the company. He first served as Director of Public & Stakeholder Relations before leading the rollout of Bermuda's National Tourism Plan and working to align tourism stakeholders with the plan's findings as Director of Strategy & Corporate Communications.

Today, Mr. Jones serves as Chief Experience Development Officer, where he leads a team responsible for empowering Bermuda entrepreneurs and small businesses to develop on-island experiences, driving growth in visitor spending, and maintaining high visitor satisfaction.

As of March 2020, Mr. Jones also serves as Interim CEO for Bermuda Tourism Authority. His background in journalism, digital media and politics make him uniquely suited for the role.

Mr. Jones graduated from the Berkeley Institute and from Emerson College in Boston, Massachusetts with a degree in broadcast journalism.

Please visit http://www.gotobermuda.com/ for more information.

Linkedin Profile: https://www.linkedin.com/in/glenn-jones-67443766/

Mr. Jones can be contacted at +1 212-818-9800 or gjones@bermudatourism.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.