Editorial Board   

Mr. Guinn

Clyde Guinn

Senior Vice President, Stanford Hotels

Clyde Guinn is a Certified Hotel Administrator with more than 30 years experience in the hotel industry. Upon completion of his undergraduate degree, he served in various positions with Marriott in Washington, D.C., New Orleans, and Houston and later opened the first Adam's Mark hotel as pre-opening director of sales in Houston. He later served as assistant vice president of sales and marketing for the Adam's Mark brand and as a general manager in their Kansas City and Charlotte, N.C. properties. Guinn opened the four-diamond Kansas City Marriott Plaza as general manager in 1986. He joined Radisson Hotels Worldwide in 1991 as regional vice president and in 1997 he was promoted to senior vice president. Today, Guinn is directly responsible for day-to-day operations for Stanford Hotels' group of properties with specific emphasis on building revenue and significantly increasing productivity.

Mr. Guinn can be contacted at 4153983333224 or cguinn@stanfordhotels.com

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.