Editorial Board   Guest Author

Mr. Namdar

Mark Namdar

Complex General Manager, Moxy Downtown DC & AC Hotel Washington DC Convention Center

As Complex General Manager, Mark Namdar is responsible for overseeing and executing day-to-day operations for the new AC Hotel Washington DC Convention Center, which opened Fall 2020 by TPG Hotels & Resorts and DC-based Douglas Development.

In tandem with operating the AC Washington DC Convention Center, Mr. Namdar also serves as "Captain" where he oversees programming, operations and events at the Moxy Downtown DC, one of the city's most talked about boutique hotels. Namdar currently leads multiple teams of executives and team members at the two DC properties.

With nearly three decades of hospitality experience, Mr. Namdar began his career in the industry shortly after graduating from Texas Tech University with a degree in Business Administration when he joined the Holiday Inn International's management training program. From front desk to housekeeping and guest services to food & beverage, he gained experience working in multiple positions, rising through the ranks throughout his hotel career.

With Mr. Namdar's track record of associate engagement and guest satisfaction, he has successfully overseen several luxury and independent properties and has been instrumental in transforming and reinvigorating hotels that are recognized in the forefront of the hotel industry.

Previously, Mr. Namdar was the Regional Director of Operations-Mid Atlantic for Hersha Hospitality where he oversaw the daily operations of 12 full-service hotels throughout Washington DC, Maryland, Virginia and North Carolina. He then transitioned to General Manager at a variety of properties, including The Graham Georgetown and the Westin Tysons Corner, earning achievements and awards for revenue at properties along the way.

Please visit http://www.marriott.com/hotels/travel/wasae-ac-hotel-washington-dc-convention-center/ for more information.

Mr. Namdar can be contacted at +1 202-921-6900 or mark.namdar@themoxydc.com

Coming up in December 2020...

Hotel Law: Protecting Guest Privacy

Every business is obligated to protect their customers from identity theft but unfortunately, data breaches have become all too common. In an effort to protect a guest's right to privacy and to safeguard their personal data, the European Union passed a General Data Protection Regulation (GDPR) that could hold hotels legally liable for any breaches that expose a customer's sensitive personal information. Though the GDPR only pertains to EU citizens' data, any international business that mishandles their data can be legally responsible. Another legal issue of concern is the fight involving hotel "resort fees." Several states attorney generals have recently filed suit against two major hotel chains in an effort to litigate this practice. Their suit alleges that these companies are "engaged in deceptive and misleading pricing practices and their failure to disclose fees is in violation of consumer protection laws." The suit seeks to force the hotel chains to advertise the true price of their hotel rooms. There are several other legal issues that the industry is being forced to address. Sexual harassment prevention in the workplace is still top of mind for hotel employers-particularly in New York and California, which now statutorily require harassment training. Hotels and motels in California will also soon be required to train all their employees on human trafficking awareness. Immigration issues are also of major concern to hotel employers, especially in the midst of a severe labor shortage. The government is issuing fewer H2B visas for low-skilled workers, as well as J-1 visas for temporary workers. Though there is little hope for any comprehensive immigration reform, hotel lobbying groups are actively seeking legal remedies to alleviate this problem. These are just a few of the critical issues that the December issue of the Hotel Business Review will examine in the area of hotel law.