Editorial Board   Guest Author

Mr. D'Angelo

John D'Angelo

Director of Resort Operations, Wild Dunes Resort

John D'Angelo is the Director of Resort Operations at Wild Dunes Resort.  He has more than 20 years of leadership experience in the hospitality industry.

Mr. D'Angelo previously served as the Opening General Manager for Grand Hyatt Nashville, a Hyatt Property with 591 rooms, seven food and beverage outlets and 77,000 square feet of meeting space. Prior to his role at Grand Hyatt Nashville, he was the opening Resort Manager at Grand Hyatt Baha Mar and helped to open both the Hyatt Regency Denver at the Colorado Convention Center and the Hyatt Regency Trinidad.

Mr. D'Angelo also served on the executive committees of Manchester Grand Hyatt San Diego, Hyatt Regency Bellevue on Seattle's Eastside and Hyatt Regency Clearwater Beach Resort and Spa in Florida.

Mr. D'Angelo is responsible for overseeing all departments and ensuring customer satisfaction at Wild Dunes Resort, including the AAA Four-Diamond Rated Boardwalk Inn, the Residences at Sweetgrass, private condos, luxury home vacation rentals and its new 153-room Sweetgrass Inn opening in spring 2021. The new hotel will feature state-of-the-art amenities including a 10,000 square-foot luxurious spa and salon with 14-treatment rooms, a top-notch 2,750 square-foot fitness center, a rooftop bar with views of the Atlantic Ocean, a poolside restaurant and bar, expanded pools with jacuzzies, a 3,000 square-foot rooftop ballroom with a terrace featuring stunning ocean views, a lobby lounge, retail space and more.

The hotel will also offer the award-winning amenities of Wild Dunes Resort including year-round championship golf, nationally ranked tennis, recreation activities and an expansive private beach.

Please visit http://www.destinationhotels.com/wild-dunes for more information.

Mr. D'Angelo can be contacted at +1 866-359-5593 or john.dangelo@destinationhotels.com

Coming up in March 2021...

Hotel Human Resources: Pending Labor Shortage

The immense devastation suffered in the hotel industry last year has compounded a problem that human resource professionals will face once the market starts to recover in 2021 - a pending labor shortage. Though some hotels have done their best to retain employees or to ease the suffering caused by mass furloughs, staff reduction was inevitable and many of those employees may not be available to return when guest traffic picks up. Consequently, hotels will once again be competing to find and retain qualified talent to staff their operations. Naturally, companies will have to review their wage and benefits packages in order to remain competitive. They might also wholeheartedly embrace the work-from-home trend for some corporate positions. In addition, human resource professionals will also have to definitively convince frontline employees that their  hotels are safe to work in. The March Hotel Business Review will explore what some HR professionals are doing to address these and other employment issues in their respective departments.