Editorial Board   

Mr. Kimball

Larry K. Kimball

Director of Hotel Development, C. W. Clark, Inc.

Larry K. Kimball has over thirty years of hotel experience in development, finance, operations, and asset management at the corporate and operating unit levels. Mr. Kimball is currently Director of Hotel Development for C. W. Clark, Inc., a San Diego-based commercial real estate developer. In this capacity, he is responsible for the entitlement, design, financing, and asset management of several large public-private hotel and mixed-use projects totaling ~1,200 keys with combined development costs of $600+ million. As Managing Director of Horwath Hospitality and Leisure's San Diego office, Mr. Kimball provided consulting services to the City of Garden Grove Redevelopment Office evaluating hotel development opportunities and consulted to developers of the proposed Escondido Hotel and Conference Center. Mr. Kimball spent twenty years in Hawaii working with independent resorts and hotel brands. He led the restructuring and strategic planning effort as Lanai Company's COO/CFO. There he was involved in Gold Nugget award winning multi-family residential development, luxury hotel operations, commercial and residential property management, significant cash flow improvement, and P&L accountability for $70+ million revenue operations with 1,100 employees and $650 million in assets. For five years, Mr. Kimball managed the Honolulu office of a global hospitality technology consulting practice focusing on telecommunications and other information management systems and was one of seven agents nationwide for GTE Vantage Solutions. His first ten years in Hawaii with Amfac Hotels included assignments in the corporate office as well as in their 11 hotels to improve operations efficiency and profitability. Mr. Kimball received his CHA at the inaugural CHA awards ceremony where he acted as emcee. His MBA is from Chaminade University in Honolulu, Hawaii.

Mr. Kimball can be contacted at 858-875-5146 or larryk@CWCLARKINC.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.