Editorial Board   

Mr. Rajagopal

Venkat Rajagopal

Professor, Pacific International Hotel Management School

Venkatraman Rajagopal known as Venkat is currently a lecturer teaching hospitality and tourism management subjects at Pacific International Hotel Management School in New Plymouth, New Zealand. Venkat holds a degree in Commerce, a Masters in Business Administration and a Masters in International Hospitality Management. With more than 20 years experience in the hospitality industry, Mr. Rajagopal has worked his way up in all departments of the industry, holding senior management positions such as Director of Finance, Director of Food and Beverage and General Manager. He has worked with city hotels, beach resorts and game parks, in India, Middle East, Africa and New Zealand. Most of the properties have been owned and operated by such well known chains as the Indian Hotels Company Ltd., (which owns and operates Taj and Taj groups of hotels in India and abroad), Intercontinental Hotels, The Kempinski Group, (Leading Hotels of the World), Preferred Group of Hotels, Stamford Plaza and Sheraton to name a few. Mr. Rajagopal has also been responsible for computerization of front office, food and beverage and interfacing of the same with back office accounts for one of the best beach resorts in Mombasa, Kenya, East Africa. He is very proud to have introduced “expatriate business” as one of the important segments for a city hotel in Nairobi, Kenya. Mr. Rajagopal has conducted many training sessions and workshops for middle and senior management staff in the hotel industry as part of “Training within Industry”, and has also been guest lecturer at the Institute of Hotel Management, Catering Technology and Applied Nutrition in India. Mr. Rajagopal has chosen to live and work in New Zealand because of the unprecedented growth of the hospitality and tourism sector within the country. In recent times that has resulted in increased opportunities for skilled and qualified personnel.

Mr. Rajagopal can be contacted at 649-835-0535 or venkatr@pihms.ac.nz

Coming up in July 2020...

Hotel Spa: Back to Nature

As the Wellness Industry continues to expand, hotel spas are also diversifying, placing a greater emphasis on overall well-being. For some spas, this means providing clients with all-inclusive packages that include fitness classes, healthy dining, and offsite leisure activities, in addition to their core services. For example, spas near ski resorts are offering packages that include lift passes, pre-ski yoga sessions, after-ski dinners and spa treatments. Other spas are offering packages that include massages, saunas, mineral baths, hot springs, and recreational hiking and snowmobile activities. These kinds of spa offerings are also part of a "Back to Nature" movement that encourages guests to get out and experience the healing qualities of nature. One such therapy is the Japanese practice known as "forest bathing" which has become popular with spas that are near wooded areas. This practice relies on the ancient power of a forest for promoting a sense of health and well-being. Other spas are incorporating precious metals and stones into their health and beauty treatments - such as silver, gold, pearls and amber. Silver ion baths relax the body and mind, reduce fatigue, and restore energy balance. Gold keeps skin radiant and can even treat various skin diseases and infections, due to its antibacterial qualities. Amber is used to calm the nervous system and to relieve stress. Other natural products and therapies that are increasingly in demand include sound therapy, cryotherapy, infra-red saunas, and even CBD oil, which is being used in massages, facials and foot scrubs, providing a new form of stress relief. The July issue of the Hotel Business Review will document these trends and other new developments, and report on how some hotel spas are integrating them into their operations.