Editorial Board   Guest Author

Mr. Kinard

Andy Kinard

President, Car Charging Group Inc.

As President of Miami Beach, Florida-based Car Charging Group Inc., Andy Kinard spearheads the company's mission to accomplish this goal by developing a nationwide infrastructure to provide, install and maintain conveniently-located electric car charging stations compatible with all electric vehicles at no cost to the business/property owner. Prior to joining Car Charging Group, Mr. Kinard was an integral part of the pioneering team tasked with developing the necessary infrastructure for charging electric vehicles (EV) at Florida Power & Light Company (FPL), one of the largest and highest-performing electric utilities in the nation. Through his 15-year engineering tenure with FPL, Mr. Kinard became immersed in numerous automobile and environment-related initiatives in Florida. Mr. Kinard is a graduate of Auburn University with a Bachelor of Science Degree in Engineering. Among his many accomplishments, Mr. Kinard was chosen as a guest speaker at the World Energy Congress in 2004 and served on the board of directors of the South Florida Manufacturing Association from 2000 to 2003.

Mr. Kinard can be contacted at 305-521-0200 or andy@carcharging.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.