Editorial Board   Guest Author

Mr. Lunn

Walker Lunn

Founder, EnviRelation, LLC

Walker T. Lunn is the founding Member and Manager of EnviRelation, LLC. EnviRelation is the mid-Atlantic's leading provider of food composting services. EnviRelation helps hotels and restaurants save money on waste disposal by offering affordable, environmentally friendly food composting services. This sustainable alternative to waste management has been widely adopted in the areas serviced by EnviRelation. Mr. Lunn also established composting collection operations in Philadelphia, PA and Atlanta, GA, where EnviRelation was a key player in creating Atlanta's “Downtown Zero-Waste Zone” in partnership with the Green Foodservice Alliance. Today, EnviRelation's portfolio of services include emissions quantification, sustainability reporting, food composting and waste vegetable oil collection for the Washington, DC metropolitan area. Mr. Lunn graduated from Cornell University's School of Hotel Administration and has over 10 years of experience in environmental sustainability within the hospitality industry. He has been a consultant to the World Bank and Conservation International. He is active with Cornell's Center for Hospitality Research and is a co-founded the annual Sustainability Roundtable sponsored by the center in 2009. He co-authored the Willard InterContinental's Annual Sustainability Report. Over the past four years, EnviRelation, LLC has worked with the Hyatt, Hilton and Marriott hotel groups, Sodexo, University of Maryland, Alexandria City Public School district, area hospitals, and many more customers in an effort to help the hospitality industry reduce its carbon footprint and maintain affordable, sustainable practices throughout the United States and abroad. Mr. Lunn frequently speaks on topics pertaining to sustainability, hospitality, composting, and entrepreneurship. As a former president of the Washington, DC Chapter of the Cornell Hotel Society, Mr. Lunn has led the chapter in developing fundraisers to finance scholarships to the Hotel School for local students. He has been a member of Cayuga Hospitality Advisors and to the Professional Association of Diving Instructors (PADI). Mr. Lunn lives in Washington, DC with his wife. He is passionate about travel and the outdoors, and is working toward a career to facilitate conservation of the natural environment.

Mr. Lunn can be contacted at 202-465-4802 or info@envirelation.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.