Editorial Board   Guest Author

Ms. Kurz

Gabriele Kurz

Executive Wellbeing Chef Talise Wellness, Jumeirah Group

As a vegetarian herself, Chef Gabriele (Gabi) Kurz joined Madinat Jumeirah in 2007, when she took on the role of Chef de Cuisine and developed the concept for a fine-dining restaurant specialising in wellbeing. Over the years, her role has expanded and in 2011, she has been promoted to 'Resort Wellbeing Chef' of Madinat Jumeirah where she is developing a 'wellbeing' cuisine that is both wholesome and nutritionally well-balanced, using only organic and plant-based ingredients to the resort's restaurants. Chef Kurz is involved in menu development for all the signature restaurants in the resorts including in-room dining and Conference & Incentives events, as well as being responsible for the entire menu at Talise Spa. Her cooking classes are popular with Dubai residents and in-house guests alike. Chef Kurz received her Master Hotelier from Steigenberger College of Hotel Management, in her home country of Germany, where she also took an apprenticeship at the Park Hilton Hotel in Munich. Following her apprenticeship, Chef Kurz managed a vegetarian fine dining restaurant and cookery school at the family hotel, situated in the mountains of Bavaria, Germany. Chef Kurz conducts Educational and Nutritional Advisory classes and holds a certificate for Diabetic and Obesity Consultation; she is also the author of several celebrated vegetarian cookbooks, one of which was recently honoured with the 'World Cookbook Award' in Paris, 2011.

Ms. Kurz can be contacted at +971 4 366 6730 or gabriele.kurz@jumeirah.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.