Editorial Board   Guest Author

Ms. Kurz

Gabriele Kurz

Executive Wellbeing Chef Talise Wellness, Jumeirah Group

As a vegetarian herself, Chef Gabriele (Gabi) Kurz joined Madinat Jumeirah in 2007, when she took on the role of Chef de Cuisine and developed the concept for a fine-dining restaurant specialising in wellbeing. Over the years, her role has expanded and in 2011, she has been promoted to ‘Resort Wellbeing Chef' of Madinat Jumeirah where she is developing a ‘wellbeing' cuisine that is both wholesome and nutritionally well-balanced, using only organic and plant-based ingredients to the resort's restaurants. Chef Kurz is involved in menu development for all the signature restaurants in the resorts including in-room dining and Conference & Incentives events, as well as being responsible for the entire menu at Talise Spa. Her cooking classes are popular with Dubai residents and in-house guests alike. Chef Kurz received her Master Hotelier from Steigenberger College of Hotel Management, in her home country of Germany, where she also took an apprenticeship at the Park Hilton Hotel in Munich. Following her apprenticeship, Chef Kurz managed a vegetarian fine dining restaurant and cookery school at the family hotel, situated in the mountains of Bavaria, Germany. Chef Kurz conducts Educational and Nutritional Advisory classes and holds a certificate for Diabetic and Obesity Consultation; she is also the author of several celebrated vegetarian cookbooks, one of which was recently honoured with the ‘World Cookbook Award' in Paris, 2011.

Ms. Kurz can be contacted at +971 4 366 6730 or gabriele.kurz@jumeirah.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.