Editorial Board   Guest Author

Mr. Hymanson

Michael Hymanson

Regional Manager, New York Metro Business Unit, U. S. Security Associates, Inc.

Michael Hymanson, CPP has been a licensed Private Investigator in New York State for more than 30 years. He is a graduate of the New York State School of Industrial and Labor Relations at Cornell University, Ithaca, New York. Mr. Hymanson was a director and owner of a New York State licensed Security Training School and a licensed Security trainer in New York and Connecticut. He also was an American Red Cross First Aid and CPR instructor. Mr. Hymanson has provided security consulting services for Fortune 500 companies, and many major organizations. He is currently the Regional Manager, New York Metro Business Unit for U.S. Security Associates, the nation's fourth largest security firm. U.S. Security Associates provides security guard, concierge, fire safety director and patrol services to Hotels and other industries through a network of more than 140 branches nationwide. The company is Certified by the U.S. Department of Homeland Security under the Safety Act. Prior to working for U.S. Security Associates, Mr. Hymanson was the president and owner of Pan American Investigation Service, Inc., a White Plains based security and investigations firm that provided security and investigative services to prestigious companies and organizations in the New York Metro area. Mr. Hymanson is a past president and current Board member of the Associated Licensed Detectives of New York. He received that associations highest award, the Eugene R. Fink Memorial Award for dedication to the private investigative and Security industry in New York State. Mr. Hymanson is a Board Certified Protection Professional as designated by ASIS International, and is active in the New York Chapter ASIS Museum Security Directors and Hospital Directors Security Associations. He is an active member of the New York Chapter of BOMA, Building Owners and Managers Association Emergency Preparedness Committee, and a member of The Hotel Association of New York, and The International Association of Campus Law Enforcement Administrators.

Mr. Hymanson can be contacted at 914-557-4277 or mhymanson@ussecurityassociates.com

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.

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