Editorial Board   

Mr. Kazmi

Saeed Kazmi

Chairman & CEO, Vertical Systems, Inc.

For almost 30 years, Saeed Kazmi has been developing innovative technologies that empower business to move in new directions. Today, he serves as the Chief Executive Officer (CEO) of Vertical Systems, Inc. (VSi), a Silicon Valley-based company he co-founded in 2001 to provide sophisticated solutions for the hospitality industry through a wide range of automated business centers, mobile applications, Wi-Fi hotspots, kiosks, and in-room products. Previously, he co-founded several firms that achieved important high-tech “firsts” including: • VPNet Technologies, the first company in the world to focus on virtual private networks (VPNs) • Semi-Custom Logic, Inc., which conceived and developed a mobile tablet PC with an embedded GPS unit plus also managed prototype development for IBM's micro-electronic graphics and data compression technology • VIA Technology, one of the first developers of fabless PC semiconductor products, notably PC chip-sets and microprocessors Mr. Kazmi earned an undergraduate degree in electrical engineering at NED Engineering University in Karachi, Pakistan and a master's engineering degree at Oregon State University (OSU). In 2008, he was named to OSU's Academy of Distinguished Engineers. Mr. Kazmi has built a career that is part science, part art, and all innovation. In the process, he has gained a strong reputation for leaving the ordinary behind - both with the technologies he develops and the companies he directs. He can be reached by e-mail at skazmi@ver-sys.com for questions or comments.

Mr. Kazmi can be contacted at 408-752-8100 or skazmi@ver-sys.com

Coming up in April 2021...

Guest Service: Health and Safety First

Though expectations are that hotels will return to some semblance of normalcy in 2021, their highest priority must continue to be the health and safety of guests and employees. To that end, hotels are training their guest service personnel in enhanced cleaning routines, which include the following practices - bathrooms, elevator buttons, remote controls and other high-touch items, are disinfected and cleaned with a higher frequency; all tables, chairs and menus in restaurants are cleaned at a much higher frequency, and after each seating; floor markers in public areas to remind guests and team members to maintain physical distance; hand alcohol stations and disposable gloves in lobbies and restaurants; loose items such as pens, note pads and information material removed from rooms and meeting rooms; limiting the number of seats in restaurants and public areas; and revised food & beverage offerings. The April issue of the Hotel Business Review will review how guest service personnel are being trained to maintain health and safety protocols in their operations.