Editorial Board   Guest Author

Ms. Landry

Amy Landry

Director of Human Resources, Hotel Monteleone

Amy Landry, PHR currently serves as the Director of Human Resources at the Historic Hotel Monteleone in the heart of the French Quarter New Orleans. Ms. Landry's human resources experience comes from Hilton Worldwide, where she most recently worked opening up the Roosevelt Hotel New Orleans, with Hilton's Lifestyle & Luxury Waldorf Astoria Brand. She served as Human Resources Training & Development Manager. Ms. Landry had the unique experience of being able to work with a new brand and creating the culture and training from the ground up. She piloted many workshops for the brand and was a driving force in helping to create a service culture and training for both the Roosevelt Hotel and the entire Waldorf Astoria Brand. Prior to The Roosevelt New Orleans, Ms. Landry was with Hilton Worldwide as the Human Resources Manager at the Embassy Suites Hotel New Orleans. Ms. Landry did her undergraduate studies at Stephen F. Austin University where she received her Bachelors of Sciences in Hospitality Administration. She began her career in F&B operations and first experience in restaurant management was opening an Outback Steakhouse in Lufkin, Texas. After graduation, she pursued a life-long dream to work for Walt Disney World and accepted a college program internship at Walt Disney World Orlando working in the Magic Kingdom Theme Park. She had an amazing time at Walt Disney and first began realizing the importance of training and instilling a strong culture in every single employee. Ms. Landry then fulfilled another goal of working on a Cruise Line and accepted a job performing aboard the Disney Wonder as part of the Cruise Staff. After her cruise ship contract ended, she came back home to Houston, Texas for her next step in enrolling in the Graduate program at the University of Houston, Conrad Hilton College. Ms. Landry was very active in the Graduate Student Association and completed two graduate internships assignments for Carey Limousines of Houston and Norwegian Cruise Lines in Hawaii. Ms. Landry became passionate for the Human Resources field while in Graduate school with the influence of an inspiring HR Professor. She has made her career in Human Resources and recently earned her Professional Human Resources certification with the HRCI. Her love and understanding for the hospitality field and passion for people energize her daily and make it the perfect fit for her.

Ms. Landry can be contacted at 504-523-3341 or alandry@hotelmonteleone.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.