Editorial Board   Guest Author

Ms. Landry

Amy Landry

Director of Human Resources, Hotel Monteleone

Amy Landry, PHR currently serves as the Director of Human Resources at the Historic Hotel Monteleone in the heart of the French Quarter New Orleans. Ms. Landry's human resources experience comes from Hilton Worldwide, where she most recently worked opening up the Roosevelt Hotel New Orleans, with Hilton's Lifestyle & Luxury Waldorf Astoria Brand. She served as Human Resources Training & Development Manager. Ms. Landry had the unique experience of being able to work with a new brand and creating the culture and training from the ground up. She piloted many workshops for the brand and was a driving force in helping to create a service culture and training for both the Roosevelt Hotel and the entire Waldorf Astoria Brand. Prior to The Roosevelt New Orleans, Ms. Landry was with Hilton Worldwide as the Human Resources Manager at the Embassy Suites Hotel New Orleans. Ms. Landry did her undergraduate studies at Stephen F. Austin University where she received her Bachelors of Sciences in Hospitality Administration. She began her career in F&B operations and first experience in restaurant management was opening an Outback Steakhouse in Lufkin, Texas. After graduation, she pursued a life-long dream to work for Walt Disney World and accepted a college program internship at Walt Disney World Orlando working in the Magic Kingdom Theme Park. She had an amazing time at Walt Disney and first began realizing the importance of training and instilling a strong culture in every single employee. Ms. Landry then fulfilled another goal of working on a Cruise Line and accepted a job performing aboard the Disney Wonder as part of the Cruise Staff. After her cruise ship contract ended, she came back home to Houston, Texas for her next step in enrolling in the Graduate program at the University of Houston, Conrad Hilton College. Ms. Landry was very active in the Graduate Student Association and completed two graduate internships assignments for Carey Limousines of Houston and Norwegian Cruise Lines in Hawaii. Ms. Landry became passionate for the Human Resources field while in Graduate school with the influence of an inspiring HR Professor. She has made her career in Human Resources and recently earned her Professional Human Resources certification with the HRCI. Her love and understanding for the hospitality field and passion for people energize her daily and make it the perfect fit for her.

Ms. Landry can be contacted at 504-523-3341 or alandry@hotelmonteleone.com

Coming up in November 2019...

Architecture & Design: Biophilic Design

The hospitality industry is constantly evolving to meet and exceed guest expectations. As a result, hotels are always on the lookout for new ways to improve the guest experience, and architecture and design is an essential part of this equation. Bold design is often the most effective way to make an exceptional first impression - an impression guests use to distinguish between brands. One design trend that is being embraced worldwide has become known as “Biophilic Design.” Biophilic design is based on the concept of biophilia, which is the theory that human beings have an innate tendency to seek out nature, natural elements, and natural forms. Biophilic design is more than hotels simply adding a surplus of plants; it involves incorporating specific design elements into a hotel in order to imbue it with a sense of wellness and well-being. Some of those elements include exposure to natural lighting; views of nature and rooms with a view; natural architectural patterns; salvaged or reclaimed woods of all types; reclaimed metals; sustainably sourced stone; living green walls and vertical gardens; and direct and indirect exposure to nature. Hotels that have incorporated biophilic design into their properties are reaping the benefits associated with this trend including reduced stress responses, better air quality, lower energy costs, and more positive guest reviews. Biophilic design has also been shown to improve guest moods and to satisfy consumer demand for environmental responsibility. Savvy hotel owners and managers are aware that nature-inspired elements enhance their guests' comfort and well-being, which is why this trend is becoming so prevalent. Biophilic design is just one topic in the fields of hotel architecture and design that will be examined in the November issue of the Hotel Business Review.