Editorial Board   Guest Author

Mr. Ronson

Terence Ronson

Managing Director, Pertlink Ltd.

Terence Ronson is the expatriate British founder of Pertlink, a Hong Kong-based consulting firm specialising in hospitality IT.

Launched in 2000, Pertlink helps hospitality related companies establish and deliver unique IT visions and strategy.

Mr. Ronson is a member of numerous professional organisations such as HFTP and HTNG and is a regular speaker and organiser of Hotel TECH conferences worldwide. He writes a blog for hospitality-related websites, his most popular contribution being the 'Do's and Don'ts of Hospitality Technology and most recently was a blog on the just - opened Morpheus Macau - The God of Dreams.

Mr. Ronson has been involved in delivering IT design and unique solutions to numerous high-profile and multi award winning projects to include: Rosedale on the Park Hong Kong and Guangzhou, Langham Place Hong Kong, Hotel ICON Hong Kong, Zendai Himalayas Shanghai, PuLi Shanghai, Disneyland Shanghai, Guoman Shanghai, South Beach Singapore, and Aryaduta Hotels Indonesia. 

Currently, he is involved with Dusit Hotel and Management College Manila and Ventria Residences - a luxury Senior Living facility in Hong Kong.

Mr. Ronson began his diversified hospitality career over forty years ago as a chef in London before moving onto various hotel management and IT related positions in Asia and London.  In 1996 on his return to Asia and where he has since lived, he has focused on the effective use and development of technology in the hospitality industry.

Mr. Ronson can be contacted at +852 9468 0848 or terence@pertlink.net

Coming up in July 2019...

Hotel Spa: Pursuing Distinction

The Wellness Movement continues to evolve and hotel spas continue to innovate in order to keep pace. Fueled by intense competition within the industry, hotel spas are seeking creative ways to differentiate themselves in the market. An increasing number of customers are searching for very specific, niche treatments that address their particular health concerns and, as a result, some leading spas have achieved distinction by offering only one specialized treatment. Meditation and mindfulness practices are becoming increasingly mainstream as are alternative treatments and therapies, such as Ayurvedic therapies, Reiki, energy work and salt therapy. Some spas specialize in stress management and offer lifestyle coaching sessions as part of their program.  Other spas are fully embracing new technologies as a way to differentiate themselves, such as providing wearable devices that track health and fitness biomarkers, or robots programmed with artificial intelligence to control spa environments, or virtual reality add-ons that transport guests to relaxing places around the world. Some spas have chosen to specialize in medical procedures such as liposuction, laser skin therapy, phototherapy facials, Botox and facial fillers, acupuncture and permanent hair removal, in addition to cosmetic body shaping procedures and  teeth whitening treatments. Similarly, other spas are offering comprehensive health check-ups and counseling services for those who are interested in disease prevention treatments. Finally, as hotel spas continue to become more diverse, accessible and specialized, there is a growing demand for health professionals with a specific area of expertise. There is a proliferation of top class, quality wellness practitioners who make a name for themselves by offering their services around the globe, including athletes, chefs, doctors, physical trainers and weight loss specialists. The July issue of the Hotel Business Review will report on these trends and developments and examine how some hotel spas are integrating them into their operations.