Editorial Board   

Mr. Narasimhan

S. Lakshmi Narasimhan

Founder, Ignite Insight LLC

S Lakshmi Narasimhan is the Founder of Ignite Insight LLC a New York City based consultancy, which specializes in Group Executive Training, Coaching and Consulting.

Prior to founding his company, Mr. Narasimhan was the Vice President Finance of an award winning Hong Kong headquartered luxury hotel chain - Shangri-La Hotels & Resorts. He has more than 25 years of experience in the hospitality industry (14 of them in a senior corporate level) and has held diverse portfolios from a hotel Financial Controller to a group level Human Resources position, head of Corporate Internal Audit and head of Corporate Financial Systems. His career is epitomized by new and challenging roles.

Mr. Narasimhan has designed and developed a series of 2-Day Finance Courses amongst which the two signature offerings are titled “Optimizing Hotel Profits” for senior Hotel and Resident Managers and “Restaurant Profits A la Carte” for Food and Beverage Directors and Executive Chefs in the hospitality industry, which he delivers personally. The unique aspects of the course presentations are: jargon free, simplified financial concepts, use of visual teaching methods through color, shapes and movement to reinforce and cement learning, practical exercises in budgeting and financial analysis and many more.

Mr. Narasimhan teaches graduate as well as undergraduate courses during the Spring and Fall semesters as an adjunct faculty member at the New York University, Tisch Center for Hospitality & Tourism. Courses include hospitality finance, financial management, business development, rooms division management and investment analysis and financing.

Mr. Narasimhan is a prolific writer having his own blog while also contributing to prestigious third party blogs. He published his first book: "Discover the Genius in the Mirror - You are an Einstein waiting to be discovered" - an exercise book on how to discover your own genius through introspection. It is available online on Amazon and other literary outlets.

Please visit http://www.ignite-insight.biz for more information.

Mr. Narasimhan can be contacted at 201-253-5000 or narasimhan@ignite-insight.biz

Coming up in March 2019...

Human Resources: An Era of Transition

Traditionally, the human resource department administers five key areas within a hotel operation - compliance, compensation and benefits, organizational dynamics, selection and retention, and training and development. However, HR professionals are also presently involved in culture-building activities, as well as implementing new employee on-boarding practices and engagement initiatives. As a result, HR professionals have been elevated to senior leadership status, creating value and profit within their organization. Still, they continue to face some intractable issues, including a shrinking talent pool and the need to recruit top-notch employees who are empowered to provide outstanding customer service. In order to attract top-tier talent, one option is to take advantage of recruitment opportunities offered through colleges and universities, especially if they have a hospitality major. This pool of prospective employees is likely to be better educated and more enthusiastic than walk-in hires. Also, once hired, there could be additional training and development opportunities that stem from an association with a college or university. Continuing education courses, business conferences, seminars and online instruction - all can be a valuable source of employee development opportunities. In addition to meeting recruitment demands in the present, HR professionals must also be forward-thinking, anticipating the skills that will be needed in the future to meet guest expectations. One such skill that is becoming increasingly valued is “resilience”, the ability to “go with the flow” and not become overwhelmed by the disruptive influences  of change and reinvention. In an era of transition—new technologies, expanding markets, consolidation of brands and businesses, and modifications in people's values and lifestyles - the capacity to remain flexible, nimble and resilient is a valuable skill to possess. The March Hotel Business Review will examine some of the strategies that HR professionals are employing to ensure that their hotel operations continue to thrive.