Editorial Board   Guest Author

Mr. York

Cory York

Chef de Cuisine, Deep Blu Seafood Grille

As a Mississippi native, Chef York began his culinary career as Saucier in a French bistro. Finding a true passion in his work he attended the Pennsylvania Institute of Culinary Arts in Pittsburgh, PA., where he was mentored by Master Chef Deter Kessling. Upon graduation, Chef York traveled to the Big Island of Hawaii where he found his Pan Asian flair, staging at Roy Yamaguchi's restaurant in the Hilton at Waikoloa Village. Upon his return to the mainland, Chef York opened the Oceanaire Seafood Room in Charlotte, North Carolina as Executive Chef, where he developed and pursued his passion for working with seafood. After relocating to Greenville, South Carolina, he joined Nantucket Seafood Grill as Executive Chef and operating partner. Here he was able to develop a signature cooking style, using Charleston flair with a French twist. After moving to Orlando, Chef York first joined the Grand Bohemian Hotel as Chef de Cuisine, preparing menus for rock stars to NBA all stars. Chef Cory York is now the chef de cuisine for deep blu seafood grille, the signature restaurant at the new Wyndham Grand Orlando Resort Bonnet Creek, where he is infusing his Pan Asian style with an American modern twist. The one-of-a-kind experience at deep blu seafood grille features a Top Catch menu of six to eight of the day's best selections with no more than 36 hours between line and plate, handcrafted sushi, 1855 Brand Premium Black Angus Beef, creative cocktails and more. Chef York and the entire deep blu seafood grille staff he oversees are committed to providing guests with the freshest seafood, harvested utilizing sustainable methods only, flawlessly executed in the restaurant's open-air kitchen and served in a manner that allows fresh taste and natural beauty of the ingredients to shine through. The restaurant serves dinner and special events upon request with a private dining room for up to 24 guests. The Wyndham Grand Orlando Resort Bonnet Creek, located at 14651 Chelonia Parkway inside the Walt Disney World Resort gates, boasts 400 rooms and suites, 25,000 square feet of flexible meeting space, five food and beverage outlets, a zero-entry pool, access to a 18-hole championship golf course and Blue Harmony™ spa. It joins the prestigious Wyndham Grand® Collection, an ensemble of distinguished hotels within the Wyndham Hotels and Resorts® brand that represent one-of-a-kind experiences in key destinations with refined accommodations, attentive service and relaxed surroundings. The hotel is managed by Wyndham Hotel Management, Inc.

Mr. York can be contacted at 877-999-3223 or cyork@wyndham.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.