Editorial Board   Guest Author

Mr. Wolf

C. David Wolf

Executive Chef, The Blackwell Inn & Conference Center

C. David Wolf CEC, AAC is an American Culinary Federation Certified Executive Chef for The Blackwell Inn and Conference Center, a highly respected Summit luxury hotel catering to upscale transient executive education guests and the discerning business traveler. The Blackwell Inn has been positioned number one in the city of Columbus for annual guest room occupancy year over year. Chef Wolf's interest in cooking began at age 14 where he helped to prepare traditional Italian cuisine in his grandmother's kitchen. His first restaurant position at age 16 launched his lifelong career in culinary arts. Previous to Chef Wolf's position with the Blackwell he was Executive Chef with the Global Hyatt Hotel Corporation for 23 years holding positions at the Hyatt Regency, Hyatt on Capitol Square and Hyatt's luxury brand at the Park Hyatt Philadelphia at the Bellevue, registered as a National Historic Landmark. Chef Wolf has prior restaurant positions throughout Columbus and in Cincinnati Ohio. Chef Wolf's education took place at La Varenne Ecole d'Cuisine, Paris France, The International School of Confectionery Arts, The Culinary Institute of America, St. Helena, and The Greenbrier, White Sulfur Springs, West Virginia. He is a member of The American Culinary Federation, World Association of Cooks, the James Beard Foundation and the esteemed Commanderie des Costes du Rhone. Locally, Chef Wolf holds a seat on the Columbus State Community College Advisory Board. He is the Columbus Chapter Chairman of the American Culinary Federation Apprenticeship Committee and is serving a four-year term as Vice President Columbus Chapter American Culinary Federation. March 2008 Chef Wolf received the prestigious Presidential Medallion for years of committed dedication to the American Culinary federation and training of apprentices in culinary arts. In May 2008, he participated in a-hands on continued education culinary tour of Sicily, Italy from east coast to west with a keen focus on the “slow food” movement. Upon his return was honored with the American Culinary Federation Columbus Chapter 2008 Chef of the year award. In August of 2010 Chef Wolf was inducted in the American Culinary Federations' American Academy of Chefs, a prestigious honor society, hall of fame for the peer-respected colleagues in the food service industry today. In April 2012, Chef Wolf received recognition for Chef Professionalism from the American Culinary Federation representing the Northeast Region.

Mr. Wolf can be contacted at 614-535-7803 or wolf.522@osu.edu

Coming up in January 2020...

Mobile Technology: Meeting Tech Expectations

What once seemed futuristic is now the norm, owing to the escalating developments in mobile technology, and hotels must continue to innovate in order to meet guest expectations. In a recent study from Mower, 65 percent of guests said they would gladly pay more for a hotel that provides the mobile technology they deem essential. The same study shows that 44 percent of travelers are more likely to book a smart hotel, and nearly 7 in 10 want to use smart devices provided by the hotel. And how do guests wish to use all this technology? A majority expressed a desire for mobile check-in and check-out, and mobile payment options. They also want to be able to stream content from their phone to the TV; to make service requests of the hotel staff; to control in-room lighting, temperature and sound; to order food and beverages; and to request a wake-up call - all from their mobile device. Guests also expressed preferences for robust wi-fi and convenient device charging ports throughout the hotel. They also appreciate the use of hotel branded apps which allow a guest to book a room, access loyalty programs, receive discounts and rewards, and even use the app to choose the room, floor and view they prefer. Some hotel apps also allow a customer to track their charges throughout their stay, rather than waiting to receive a bill at the end. Finally, mobile tech lounges are popping up more frequently in some hotels. These lounges offer guests the opportunity to perform tasks like airline check-ins or access to local info guides, but they also provide a place where guests can comfortably get some work done outside their room. The January Hotel Business Review will report on what some hotels are doing to meet their customers' expectations in the mobile technology space.