Editorial Board   Guest Author

Mr. Garrido

Nelson Garrido

Vice President Technology, Noble Interstate Management Group

Nelson Garrido is a Hospitality professional that has been in hospitality for over 18 years working at various positions in hotel operations and Information Technology. Mr. Garrido started his Hospitality technology career as IT Manager at the Tarrytown House Executive Conference Center in Tarrytown NY. Mr. Garrido is currently the vice president of Information Technology with responsibility for leading the implementation and execution of Noble-Interstate strategic information technology and management information system platforms throughout the organization and its assets. These areas include business intelligence technology, alignment of brand technology with Noble-Interstate's systems as well as the implementation of new investment and re-branding information technology. At Noble-Interstate leads the consolidation of multiple technology platforms into one cohesive and agile platform that has allowed Noble-Interstate to quickly manage newly acquired hotels. As part of his responsibilities with Noble Investment Mr. Garrido works with the major Hotel brands on implementing their technology for Noble's new hotel developments in addition to working with the brands on testing out new technology being deployed. Prior to joining Noble in 2005, Mr. Garrido was the Senior Director of Global Technology for Dolce International where he was responsible for the technology strategy and systems for all their hotels, resorts and conference centers throughout the Americas and Europe. He was responsible for the development of the Information Technology Department at Dolce Hotels & Resorts to meet the company's expansion into Europe and the US by establishing Information Technology Operating standards for all hotels. These standards included standards for not only back of the house technology but also technologies to support the corporate meetings clientele. Mr. Garrido also participates in industry board committees as member of the AH&LA Technology and E-Business Committee and Starwood Hotels Franchise IT Board. Nelson is also an active member with Hospitality Financial Technology professionals and the Hotel Technology Next Generation.

Mr. Garrido can be contacted at 404-682-1887 or nelson.garrido@noble-interstate.com

Coming up in May 2019...

Eco-Friendly Practices: Corporate Social Responsibility

The hotel industry has undertaken a long-term effort to build more responsible and socially conscious businesses. What began with small efforts to reduce waste - such as paperless checkouts and refillable soap dispensers - has evolved into an international movement toward implementing sustainable development practices. In addition to establishing themselves as good corporate citizens, adopting eco-friendly practices is sound business for hotels. According to a recent report from Deloitte, 95% of business travelers believe the hotel industry should be undertaking “green” initiatives, and Millennials are twice as likely to support brands with strong management of environmental and social issues. Given these conclusions, hotels are continuing to innovate in the areas of environmental sustainability. For example, one leading hotel chain has designed special elevators that collect kinetic energy from the moving lift and in the process, they have reduced their energy consumption by 50%  over conventional elevators. Also, they installed an advanced air conditioning system which employs a magnetic mechanical system that makes them more energy efficient. Other hotels are installing Intelligent Building Systems which monitor and control temperatures in rooms, common areas and swimming pools, as well as ventilation and cold water systems. Some hotels are installing Electric Vehicle charging stations, planting rooftop gardens, implementing stringent recycling programs, and insisting on the use of biodegradable materials. Another trend is the creation of Green Teams within a hotel's operation that are tasked to implement earth-friendly practices and manage budgets for green projects. Some hotels have even gone so far as to curtail or eliminate room service, believing that keeping the kitchen open 24/7 isn't terribly sustainable. The May issue of the Hotel Business Review will document what some hotels are doing to integrate sustainable practices into their operations and how they are benefiting from them.