Editorial Board   Guest Author

Mr. DiGuiseppe

Anthony DiGuiseppe

Principal, DiGuiseppe Architect

Anthony J. DiGuiseppe AIA RIBA is President and CEO of DiGuiseppe Architect, an International Hotel and Resort Design firm, with offices in New York and Boca Raton. He is a Registered Architect and a member of the American Institute of Architects since 1985, as well as a Chartered Member of the Royal Institute of British Architects. Mr. DiGuiseppe attended the United States Naval Academy for Naval Architecture and Analytical Management; he holds a Bachelor of Science Degree in Architectural Engineering from Pratt Institute and a Bachelor of Architecture from City College of New York. Mr. DiGuiseppe's architecture and interior design work has been published extensively in the United States, the Caribbean and Great Britain, including Hospitality Design, European Spa, American Spa, Hotel Design, Boutique Hotel Design, Interior Design and Hotel and Motel Management. He has spoken at conferences for the hospitality industry; the Lodging Conference, BITEC, HITEC, IMN and the Global Wellness Summit. He has written many articles for Hotel Business regarding trends in architecture and design. Recent hospitality projects include hotels & spas: The ESPA at the Lotte New York Palace Hotel, The Artezen Hotel in the Financial District in New York, Exhale Spa and Fitness throughout the USA, the Trump Soho featuring the first and only hammam in NYC, Gurneys' Inn Resort & Spa, The Emerson Resort & Spa, The Providence Biltmore Hotel's spa suites, and the Carvi Hotel as well as and a sustainable resort concept in Sint Maarten. DiGuiseppe has been listed amongst the Top 100 Hotel Design Firms by Hotel & Motel Management Magazine for each year since 2007.

Mr. DiGuiseppe can be contacted at 212-439-9611 or diarcht@msn.com

Coming up in January 2019...

Mobile Technology: The Future is Now

Mobile Technology continues to advance at a relentless pace and the hotel industry continues to adapt. Hotel guests have shown a strong preference for mobile self-service - from checking-in/out at a hotel kiosk, to ordering room service, making dinner reservations, booking spa treatments, and managing laundry/dry cleaning services. And they also enjoy the convenience of paying for these services with smart phone mobile payments. In addition, some hotels have adopted a “concierge in your pocket” concept. Through a proprietary hotel app, guests can access useful information such as local entertainment venues, tourist attractions, event calendars, and medical facilities and services. In-room entertainment continues to be a key factor, as guests insist on the capacity to plug in their own mobile devices to customize their entertainment choices. Mobile technology also allows for greater marketing opportunities. For example, many hotels have adopted the use of “push notifications” - sending promotions, discounts and special event messages to guests based on their property location, purchase history, profiles, etc. Near field communication (NFC) technology is also being utilized to support applications such as opening room doors, earning loyalty points, renting a bike, accessing a rental car, and more. Finally, some hotels have adopted more futuristic technology. Robots are in use that have the ability to move between floors to deliver room service requests for all kinds of items - food, beverages, towels, toothbrushes, chargers and snacks. And infrared scanners are being used by housekeeping staff that can detect body heat within a room, alerting staff that the room is occupied and they should come back at a later time. The January Hotel Business Review will report on what some hotels are doing to maximize their opportunities in this exciting mobile technology space.