Editorial Board   Guest Author

Mr. Salapka

Drew Salapka

Vice President of Sales and Revenue Generation, Hotel Equities

Drew Salapka serves as Vice President of Sales and Revenue Generation for Hotel Equities, an Atlanta-based, full-scale hotel management, development and consulting firm. Mr. Salapka's responsibilities include leading the firm's sales and revenue organization which is responsible for setting top line strategy and managing the total inventory for all the firm's hotels. His team analyzes the demand for all markets, evaluates market strengths and weaknesses, and reports key statistics that impact the industry and individual hotels. The team also manages sales processes and directs the ongoing training of all key sales and revenue staff members. Beginning his hospitality career at the age of sixteen, Mr. Salapka worked as a housekeeper at the Residence Inn Alpharetta, GA while still attending high school. After his graduation from college, Mr. Salapka joined Hotel Equities in 1999 as an intern at the Fairfield Inn & Suites Perimeter Center. He moved quickly to the position of Bench Manager, covering various positions at several of the company's hotels. He served as Operations Manager at the Fairfield Inn Midtown Atlanta before his promotion in 2000 to General Manager at the Fairfield Inn & Suites in Macon, Georgia where he served for three years. In 2004, the company promoted Mr. Salapka to manage the TownePlace Suites in Kennesaw, Georgia. Marriott named him the General Manager of the Year for the brand two years later. In 2006, he accepted the challenge and responsibility of part-time Revenue Manager for the company and quickly expanded the work into a full-time position. Mr. Salapka is a graduate of Clemson University with a B.B.A. in Business Management. He and his wife reside in Cumming, GA. Active in his church, he leads a weekly small group study and serves as a Money Wise mentor. His interests include hiking, camping, waterskiing and traveling.

Mr. Salapka can be contacted at 678-578-4444 or dsalapka@hotelequities.com

Coming up in February 2020...

Social Media: Social Listening Tools

The reach and influence of social media is staggering. Nearly 3 billion people use social media daily, posting a range of messages, selfies, images, and everything in-between. According to HubSpot, almost 4 million posts are uploaded to the major social networks every single minute! That's an astounding amount of content and it is crucial for hotels to skillfully use social media in order to effectively compete. From establishing a suitable brand identity and voice to creating content across all the major networks (Facebook, Twitter, Instagram, Pinterest, etc.), the goal is to actively engage consumers and to eventually convert them to customers. Some hotels are initiating online contests as a way to attract new customers, while others are rewarding customers with discounts who subscribe to the their email lists or follow their social media pages. Another recent strategy is to employ social media listening tools that track what people are posting online about their businesses. These tools allow hotels to monitor - or listen to - what's being said about a brand across the entire social web, and this can prove to be very valuable, unfiltered information. Social listening permits hotels to be aware of people's opinions about their business, industry or competitors, and some of these tools even listen beyond social media platforms. They also monitor publicly available information on blogs, forums, news outlets and websites. Some listening tools are more focused on gathering and analyzing data, while others offer more engagement-oriented features, which allow hotels to interact with people right from the platform. Often the information that is gleaned from these listening tools ends up being the most authentic, unbiased insights a business can get. The February Hotel Business Review will document what some hotels are doing to successfully integrate social media strategies into their operations.