Editorial Board   

Mr. Nijhawan

Sanjay Nijhawan

COO, Guoman Hotels (UK)

With extensive experience of working for some of the biggest brands in the business, including Hilton, Holiday Inn, Marriott and Forte, Sanjay Nijhawan has been in the hospitality industry for over 17 years. Mr. Nijhawan joined Thistle Hotels in 2004 as general manager for The Tower in central London. He quickly moved on to area general manager for the Tower and City Barbican before being promoted in 2006 to area general manager for three further central London hotels - Thistle Marble Arch, The Selfridge and Guoman Hotels' flagship property The Cumberland. Earlier this year Mr. Nijhawan was promoted to Chief Operating Officer of Guoman Hotels (UK) overseeing the development of a collection of six international deluxe properties in central London. Speaking about his vision for Guoman Hotels, Mr. Nijhawan said: "Guoman Hotels will be a collection of unique hotels, where the key differential is the quality of our product, service and people. We will deliver exceptional service, through the exceptional people that work with us." Before joining Guoman Hotels (UK) Mr. Nijhawan spent two years with Hilton Hotels where he was responsible for a portfolio of five properties across south east England. Mr. Nijhawan graduated from Thames Valley University in 1992 with a degree in hotel management.

Mr. Nijhawan can be contacted at 0870 333 9280 or Sanjay.nijhawan@guoman.co.uk

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.