Editorial Board   Guest Author

Mr. Heung

Tony Heung

Senior Director Global Product Management, Exceptional Innovation

Tony Heung joined Exceptional Innovation Inc (EI) as Senior Director Global Product Management based in the head office in Westerville, Ohio in 2016.  Mr. Heung is responsible for product management of EI networking products with  a focus on iQ internet product.  He is also responsible for network requirements for all iQ products. 


Mr. Heung previously held a number of increasingly responsible positions at Quadriga Worldwide (acquired by EI) for over 14 years. His last position held at Quadriga was the Director, Business Development - Internet, Networks and Infrastructure.  He was responsible for the company's network strategy and growing the networking business globally.

Mr. Heung has brought to EI and Quadriga extensive knowledge of and experience in wireless and wired networking, security and global network infrastructure and with his team has been responsible for the introduction of Cisco and HP Networks as well as IP over Coax solutions installed globally. Immediately prior to joining Quadriga, Mr. Heung was based in Auckland, New Zealand and held a position at the technical team of Gen-i later acquired by New Zealand Telecom.

Mr. Heung received his B.E. (Hons) degree in Engineering Science from the University of Auckland.  He also received his M.E. degree in Biomedical Engineering from the University of Auckland where he received a scholarship with a specialization in computational technique on multiple sclerosis research. Mr. Heung is also the early adopter of the CISSP (Certified Information Systems Security Professional) and has been certified since 2002.

 

Please visit http://www.exceptionalinnovation.com for more information.

Mr. Heung can be contacted at 614-890-6090 or theung@exceptionalinnovation.com

Coming up in September 2019...

Hotel Group Meetings: Uncommon Destinations

The last few years have been good to the Hotel Group Meetings industry and that trend is expected to continue into 2019. Planners are brimming with confidence due to an expanding economy and increased job creation, which typically results in a boost in corporate meetings. Given this promising outlook, planners are trying to outdo themselves to satisfy the high expectations of their clients. One notable trend is to integrate unusual settings into the meeting experience, hosting groups at local zoos, aquariums, museums, event centers, or other outdoor facilities. The goal is to embrace uncommon destinations, rather than a typical hotel conference room, so that meetings can be memorable, unique and stimulating. This is also part of another trend which is to support all things local - from hosting events at landmark city venues; to catering through local restaurants, food trucks and microbreweries; to hosting off-site excursions like agri-tours, athletic events or scenic 5k routes. However, though the setting might be spectacular, there are still some bedrock components that must be provided to ensure a successful meeting. Free, high-speed Wi-Fi is still one of the most requested services. Planners have to make sure that a comprehensive communication infrastructure is in place so clients can easily connect - and stay connected - to the network throughout the entire meeting experience. Also, technology tools can be used to streamline the booking, registration, and check-in process, and Radio Frequency Identification (RFID) materials can be utilized to ensure seamless access to conference events. There are also numerous software tools that encourage audience participation, as well as integrating polls, Q&A, surveys and games into speakers' presentations. The September Hotel Business Review will examine issues relevant to group meetings and will report on what some hotels are doing to promote this sector of their operations.