Editorial Board   Guest Author

Mr. Simmel

Keith Simmel

Principal, Cooper Carry

Keith Simmel is a Principal in Cooper Carry's hospitality studio. He joined Cooper Carry in 1992, was named Associate in 2003, Associate Director in 2005 and Principal in 2008. He has worked on numerous luxury hotels, resorts and conference centers across the United States. Some of his more notable projects include The Sanctuary at Kiawah Island, South Carolina, a 255-room hotel, spa and conference center that has garnered numerous awards and accolades, including a coveted 5-star award from Mobil for both the hotel and spa. The Westin Alexandria & Jamieson Condominiums. The full service hotel is located in the Carlyle development of old town Alexandria, Virginia. The 14-story, 338,000 square foot facility consists of 320 hotel rooms, 79 luxury condominiums and approximately 18,000 square feet of meeting space, all sitting atop 2-1/2 levels of underground parking. The luxury condominiums are configured in units ranging from studios to 3 bedrooms, each with full kitchen, laundry, and 1 to 2-1/2 baths. Most recently, Mr. Simmel has been the lead designer for a large mixed-use dual brand (Hyatt Place - Hyatt House) hotel in the historic core of Charleston. This project was especially significant due to its location in the historic district of the city, requiring extensive multi-agency reviews to validate the design alignment with historically significant King Street neighborhood. Mr. Simmel also recently completed the dual-branded Residence Inn and Courtyard Hotel as part of a larger development that included an office building, a parking deck, and two freestanding restaurants in Lake Nona, just outside Orlando, Florida. Each brand has its own identity on both the exterior and the interior of the building, while still maintaining a unifying overall design composition and material palette. The project opened Fall of 2015. Mr. Simmel has extensive hospitality renovation experience, including projects for Marriott, Starwood and Four Seasons.

Mr. Simmel can be contacted at 404-240-9534 or keithsimmel@coopercarry.com

Coming up in October 2019...

Revenue Management: Focus On Profit

Revenue Management is still a relatively new profession within hotel operations and as such, it continues to evolve. One significant trend in this area is a shift away from using revenue as the foundation to generate key performance indicators (KPIs) and to instead place the emphasis on profit. Traditionally, revenue managers have relied on total revenue per available room (TrevPAR) and revenue per available room (RevPAR) as the basis of their KPIs. Now, some revenue managers are using gross operating profit per available room (GOPPAR) as their primary KPI. This puts profit at the center of revenue management strategy, and managers are increasingly searching for new ways to increase the profitability of their hotels. Return on Investment is the objective of any hotel investment, so it is only logical that profitability and ROI will be emphasized going forward. Another trend is an expanded focus on direct hotel bookings. Revenue managers know that one way to increase profitability is to steer guests away from online travel agencies (OTAs) and book directly with the hotel. This tactic also reinforces brand identity and loyalty, and encourages repeat business. In addition, it provides a valuable platform to market the hotel directly to the customer, and to upsell room upgrades or other services to them. Another trend for revenue managers involves automation in their software programs. Revenue management systems with automation are far more desirable than those without it. Automating data entry and logistics increases efficiency, allowing managers to spend more time on formulating strategy. As a bonus, an automated system helps with aggregating and interpreting data. The October issue of the Hotel Business Review will address these developments and document how some leading hotels are executing their revenue management strategies.