Editorial Board   Guest Author

Mr. Chastan, CMP

John Chastan, CMP

General Manager, Kalahari Resorts

John Chastan grew up surrounded by the hospitality business in a family that owned an independent restaurant. He followed this profession into college studying Hotel and Restaurant Management at the University of Wisconsin Stout. For six years in the 1990's Mr. Chastan held both operational and sales positions with Residence Inn by Marriott in several locations around the country. For several years he gained experience at convention properties with Hilton Hotels. Following this Mr. Chastan represented Monona Terrace Convention Center and Alliant Energy Center for the Greater Madison Wisconsin Convention and Visitors Bureau. He joined the Kalahari Resort, Wisconsin Dells in 2003 and has held the positions of Director of Sales and General Manager. Mr. Chastan is a past board member and Vice President of Finance for Meeting Professional International - Wisconsin chapter. Currently he is the Chairman-Elect of the Wisconsin Hotel and Lodging Association. He has also participated in the original creation of a two-year associate's degree program in meeting and event planning at Madison Area Technical College.

Mr. Chastan, CMP can be contacted at 608-254-3314 or wigroups@kalahariresorts.com

Coming up in November 2020...

Hotel Design: Home Away From Home

With the rise of the sharing economy and the peer-to-peer marketplace for lodging options, hoteliers are re-thinking the look, feel and appeal of their locations. There is an emphasis on re-creating a feeling of homeyness - a comfortable, cozy and inviting space that feels like home. 'This is accomplished through the careful selection of furniture design, paint colors, lighting design, artwork, bathroom fixtures and textile accessories. In addition, some hotels are providing their guests with upscale amenities, such as a book and movie library, home-style kitchenettes, a coffee machine with locally-sourced beans and tea, or even a batch of fresh-baked cookies. Similarly, there is a growing design trend based on the concept of place-making. Travelers are searching for experiences that are unique and authentic to the locale in which they find themselves, and so hotel designers are integrating a sense of place into their work. This is partially achieved by incorporating traditional artisanal crafts and other local artwork into hotel rooms and communal spaces. Another design trend includes the creation of full-service, co-working environments within the hotel. Guests don't like to stay alone in their room when they need to work, so now they can go downstairs to the lobby-or up to the roof-to work among others. These areas encourage guests - and non-guests alike - to stay as long as they like and to partake of hotel amenities. Finally, recognizing the importance of the Wellness Movement, some designers are exploring how room design can increase the likelihood of deep and restorative sleep. Creating dark and quiet spaces, blocking excessive light, providing guests with a selection of different kinds of pillows, and the ability to control room temperature, are a few of the best practices in this area. These are some of the architecture and design topics that will be covered in the November issue of the Hotel Business Review.