Library Archives

 
Shreyas "JR" Patel

With a recession at the helm (or perhaps in motion), President and Chief Operating Officer Shreyas "JR" Patel examines the hospitality industry at large through the lens of his company, Helix Hospitality, which he founded in 2012. In the insightful piece, he reveals his Chicago-based company's humble beginnings, growth trajectory, brand partnerships, and plans for responsible and sustainable expansion at the forefront of a potentially unstable economic downturn. Furthermore, Patel touches on broadening his unique strategy-tackling large-scale renovations versus new constructions-in addition to pursuing new acquisitions as he positions Helix Hospitality for continued growth while maintaining the company's inherent values. Read on...

Dianna Vaughan

This has been a monumental year for the All Suites brands by Hilton, and the category has big plans in store to push the envelope even further next year. Embassy Suites by Hilton, Homewood Suites by Hilton and Home2 Suites by Hilton have each broken into new markets domestically and abroad with innovative construction methods, enhanced their technology offerings to make personalizing a guest stay easier than ever, and have doubled down on their social and environmental initiatives. Looking ahead to 2020, the All Suites brands vision has never been clearer. Read on...

Jeff Hart

Jeff Hart, General Manager of the Los Angeles Airport Marriott explores the evolution of airport hotels in 2019 and discusses ways in which the properties can "take off." From challenges to opportunities, Hart gives a 360-degree look at the operations of an airport property and provides tactical advice to elevate offerings and stand out amongst competition. According to hart and the team at the Los Angeles Airport Marriott, 2019 is the year of the airport hotel, and now is the time for properties to look at the ways (small or large) in which they can level up their spaces, offerings and approach. Read on...

Gerardo Solaro del Borgo

Over the past decades, we have seen how significant our impact on nature can be and the long-term consequences that imply. Leisure and business tourism move millions of people every year, and taking initiatives to protect nature should be a main priority for all hospitality companies around the globe. Taking care of the environment through a green-building approach, implementing new systems to preserve and recycle water resources and developing a biomass power plant to provide green energy are just a few activities that Toscana Resort Castelfalfi has undertaken to preserve the pristine nature that surrounds it and to ensure guests' wellbeing. Read on...

Jared Meyers

There is a new breed of traveler emerging, one that places importance on social responsibility, environmental responsibility and overall sustainable travel. This shift in the marketplace will undoubtedly encourage hospitality companies to analyze their current practices and see how they measure up. Legacy Vacation Resorts was seeking a way to do just that and subsequently became a Certified B Corporation. Now, leadership is hoping to use their conscious business model to inspire other companies in the industry and beyond to utilize their business as a force for good and focus on a triple bottom line of serving people, the planet and profit. Read on...

Andrew Nielsen

Inspired by the location's rich history, embracing today's prevailing trends, and with a steady eye toward the future, Current doesn't suffer the effects of time. Every element of Tampa's new Marriott Autograph Collection hotel on Rocky Point is steeped in intention, from the location, architecture, art gallery, and dining options, to the guest rooms – each one specifically designated to make sure it maintains an ocean view. The hotel stimulates all of the senses, and the excitement of something new is right around the corner. Offerings remain fresh with ever-changing menus at Julian and Rox, and a curated art gallery with rotating exhibits. In this way, Current travelers and visitors are always offered a unique taste of Tampa Bay. Read on...

Michelle Woodley

Preferred Hotels & Resorts, the world's largest global provider of sales, marketing, and distribution services to independent luxury hotels, is approaching the second half of 2019 with vast excitement and momentum after an incredibly successful start to another milestone year, which marks 15 years of ownership by the Ueberroth Family. Representing more than 750 one-of-a-kind independent hotels, resorts, lodges and luxury residences across 85 countries, Preferred Hotels & Resorts brings strategic advantage to hotel owners, operators, and management companies through brand prestige and global operating scale. Read on...

Brian De Lowe

Proper Hospitality is expanding from a single Proper-branded hotel – San Francisco Proper Hotel – to a high-end lifestyle hotel brand with three additional properties opening this summer - Santa Monica Proper Hotel in June followed by Austin Proper Hotel & Residences and Downtown LA Proper Hotel. Led by Brad Korzen and Brian De Lowe, Proper Hospitality designs and operates high-end lifestyle experiences under its three distinct brands - Proper Hotels and Residences, Avalon Hotels and Custom Hotel. Proper Hospitality seeks out emerging, urban innovative districts within dynamic U.S. cities. Each Proper property is designed by world-renowned international tastemaker Kelly Wearstler and is an ode to its respective city. Read on...

Heidi Dennis

Over the past 33 years, I have been privileged to work in just about every hotel department imaginable – in desirable locations all over the world. Each experience helped grow my knowledge of the industry and most importantly, fueled my passion. As many in this industry can relate, with this passion comes great respect for what individualizes a hotel and its experience. As General Manager of the beautiful Pelican Grand Beach Resort – one of the only true beachfront, boutique resorts on Fort Lauderdale beach – there is so much about this property that drives me as a hospitality leader and inspires our guests daily. Read on...

Ryan Kunzer

General Manager, Ryan Kunzer of The Duniway, a bold lifestyle hotel located in downtown Portland, OR, comments on the changing city that celebrates the independent and progressive spirit for which Portland is best known. His leadership at this uniquely modern property boldly sets the stage for conversations between urban cyclists, entrepreneurs, locals and travelers alike. Ryan shares his views on the maturing city and why visitors should stay at The Duniway to unwind and recharge when visiting the city for business or pleasure. Read on...

Cate Farmer

The way travelers are taking vacations has changed. Expectations are higher. Travelers want a worry-free vacation with personality. It is all about the experiences and maybe more importantly how those experiences translate to an emotional connection. The story, the people, the adventure is as important as, maybe even more important than, the physical deliverable. The team at Margaritaville Hollywood Beach Resort's mission is to deliver Fun and Escapism to our guests. We provide something unique and somewhat intangible and that ultimately differentiates and makes us successful. We take tremendous pride in knowing that our guests return again and again to the Resort because of this emotional connection. Read on...

Trish Donnally

What distinguishes a luxury hotel these days? User experience was the catalyst that drove designers as they created the architecture and interiors for The Post Oak Hotel at Uptown Houston. A mesmerizing custom-designed chandelier that sparkles and glistens with 15,719 handblown Bohemian crystal glass components graces the lobby. A two-story Rolls-Royce showroom wraps around a sculptural white marble and polished chrome spiral staircase near the Grand Ballroom. Sybaritic white marble bathrooms feature five fixtures. A helipad on the rooftop awaits guests who like to arrive by helicopter. These distinctive elements create ambiance, a wonderful sense of discovery and memories. Read on...

Alexander Schneider

Nikki Beach Hotels & Resorts operates innovative boutique and barefoot luxury beach and urban hotels with unprecedented allure for the luxury traveler and jet-set global elite. Whether on the beach or at the heart of a bustling city, a Nikki Beach hotel or resort features an innovative and unique room experience along with gourmet world-class dining, extensive spa facilities, and signature entertainment. Celebrating their 20th anniversary this year, Alexander Schneider, Vice President Europe & the Middle East gives us a background on the hotel company as well as some of their most recent acquisitions and developments. Read on...

Loren Nalewanski

Marriott first launched the SpringHill Suites brand in 1998 to accommodate the next generation of traveler. At the time, the hospitality industry lacked an all-suites hotel, which inspired Marriott to differentiate their services by providing guests with progressive design that was both comfortable and stylish. This fusion of modern luxury transformed into the SpringHill Suites brand that currently embodies +350 properties throughout the United States and Canada. Benedict Cummins, Publisher of HotelExecutive got the opportunity to converse with Loren Nalewanski, Vice President and Global Brand Manager for SpringHill Suites and TownePlace Suites by Marriott, for an overview of the SpringHill Suites brand and the direction it is taking. Read on...

Trish Donnally

After striking silver in Nevada and becoming one of the wealthiest men in the world, James Fair, an ambitious Irish immigrant, aspired to build a palatial residence in San Francisco atop Nob Hill. Almost 40 years later, his daughters, Tessie Fair Oelrichs and Birdie Fair Vanderbilt, decided to build a grand hotel on the "Fair Mount" to honor their late father, who had acquired the premier property decades earlier. The hotel was within days of being completed when a 7.8 magnitude earthquake hit the Bay Area on April 18, 1906. Fires that followed ravaged more than 80 percent of the city, including the interiors of the Fairmont, but the grand marble and white granite shell survived, standing high on the hill as a beacon of hope for all of San Francisco. The owners vowed to restore the hotel and open it a year later—which they did. Read on...

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Coming up in December 2019...

Hotel Law: A Labor Crisis and Cyber Security

According to a recent study, the hospitality industry accounted for 2.9 trillion dollars in sales and in the U.S. alone, was responsible for 1 in 9 jobs. In an industry of that scope and dimension, legal issues touch every aspect of a hotel's operation, and legal services are required in order to conform to all prevailing laws and regulations. Though not all hotels face the same issues, there are some industry-wide subjects that are of concern more broadly. One of those matters is the issue of immigration and how it affects the ability of hotels to recruit qualified employees. The hotel industry is currently facing a labor crisis; the U.S. Labor Department estimates that there are 600,000 unfilled jobs in the industry. Part of the problem contributing to this labor shortage is the lack of H2B visas for low-skilled workers, combined with the difficulty in obtaining J-1 visas for temporary workers. Because comprehensive immigration reform is not being addressed politically, hotel managers expect things are going to get worse before they get better. Corporate cyber security is another major legal issue the industry must address. Hotels are under enormous pressure in this area given the large volume of customer financial transactions they handle daily. Recently, a federal court ruled that the Federal Trade Commission had the power to regulate corporate cyber security, so it is incumbent on hotels to establish data security programs in order to prevent data breaches. The lack of such programs could cause hotels to face legal threats from government agencies, class action lawsuits, and damage to their brand image if a data breach should occur. These are just two of the critical issues that the December issue of Hotel Business Review will examine in the area of hotel law.