HOTEL BUSINESS REVIEW

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Robert Reitknecht

In their ongoing quest to differentiate guest experience, where should hotels look for 2024? Research overwhelmingly points to three emerging trends – business travel 2.0., the evolution of culinary travel, and wellness-led adventure – that will boom in the next few years. All offer hotels the opportunity to create uniquely distinct experiences based on a deep understanding of guests and what they need and value. Read on to learn more about these trends and ways your organization can embrace them. READ MORE

Jeff Josephson

With hotel owners constantly looking for ways to increase guest satisfaction, integrating wellness into a stay is a great option for them to consider. This gives guests a wide array of amenities and benefits to staying at the hotel. These methods can also be investments that should also be considered because of the great ROI hotel owners can potentially get. READ MORE

Chris  Freedman

The hospitality industry has become reliant on technology to enhance guest experiences, streamline operations, and manage reservations. However, this dependence on technology has made hotels a prime target for cybercriminals. In this article, we delve into why that is, how these attacks happen, what cybercriminals typically target, and what hotel executives can do to protect their establishments and guests. READ MORE

Robert O'Halloran

The hospitality industry has multiple legal issues to consider in terms of exposure, prevention of liability, compliance and more. As we are all aware, the business world has become increasingly focused on litigation and prevention with safety and security as a goal. This article will review current and potential hotel and hospitality sector legal issues and discuss what hotel companies and their leadership and staff can do to operate in legally effective and efficient ways. READ MORE

Bendegul Okumus

Religious sensitivities are an important element that shapes our daily or lifelong decisions. Although it is not seen in statistics how our religious sensitivities affect our accommodation and dining decisions, many people in the world still eat, drink, or carry out other daily activities as their religion allows. Understanding the religious sensibilities of individuals helps us understand their service expectations. READ MORE

Casey Scalf

Guests are craving more than the typical luxury hotel - they long for a unique, immersive experience that tells a story about the local community and area they're traveling in. Using the local environment, history, culture, and people as the design's foundation, this approach enriches the guest's stay, giving them a taste of what it's like living in the destination. READ MORE

Claudia Abt

Hotels are increasingly at the center of the work world. The post-pandemic work environment relies more heavily on hotels as 'third places' for co-working and hybrid mobile teams from organizations with diffuse worker locations and largely remote work setups. The case study of citizenM is considered as a model of a co-work-oriented hospitality typology, with a review of the design of the hotel, its common areas, and its lifestyle-oriented brand position. READ MORE

Carla Niemann

Hotel lobbies are no longer just a space where guests check-in. Modern hotel lobbies have evolved to become dynamic, multi-purpose spaces that shape the guest experience. Today, lobbies must cater to a wide range of activities and preferences. By embracing authenticity, flexibility, and innovation, designers can create lobbies reflecting local culture to meet diverse needs and upcoming trends. READ MORE

Mary Cook

As curious, problem-solving designers whose clients strive to be at the forefront of trend setting, trend watching informs today's design solutions for tomorrow's interiors. Designing spaces that allow people to be and do their best doesn't happen by accident. 7 evolving trends highlight the changing ways people use space, are drawn into spaces, linger longer or return again and again. READ MORE

Lori Horvath

Every hotel brand has specific design elements and needs for their spaces to embody their unique brand and culture. Just like each hotel brand has varying needs, the needs of each individual guest also varies – from business travel to vacations and everything in between, guests desire spaces that suite them. By integrating flexible designs, hotels can define their core brand. READ MORE

Martha  Weidmann

With remote and hybrid work as the new normal, the synergy between art and hospitality has resulted in refreshing, art-forward hotels that satisfy the "work from anywhere" mentality. By leveraging art for innovation, collaboration, and connection, these establishments can attract both leisure travelers who need to take a quick meeting and local residents looking to change up their office scenery. READ MORE

Mimi Oliver

Recent data shows that the future of hospitality goes beyond providing a comfortable stay; guests are staying longer and demanding more from hotels. As remote work becomes more common, travelers are looking for hotels that provide the necessary amenities that facilitate work-from-anywhere culture. Flexible lodging, a solution to this trend, involves accommodating the various needs of on-the-go professionals and remote workers. READ MORE

Paul McElroy

In today's remote work environment where bleisure travel reigns supreme, dynamic, functional, sustainable, and creative hotel design is more important than ever. By intentionally designing hotels to be worth guests' time and meet their range of needs and expectations, we can not only move the hospitality industry forward together, but also make a lasting impact on the world. READ MORE

Sam Khazary

The digital nomad lifestyle is rapidly becoming one of the top millennials travel preferences. This lifestyle is not a dream anymore, it's the day-to-day life of a lot of travelers who now enjoy using technology to work remotely while exploring the world. Co-working spaces, cafes, and hostels equipped with reliable Wi-Fi have become their new offices, allowing them to strike a balance between work and travel. How can the travel industry offer a hospitality experience that matches these new lifestyle necessities? READ MORE

Paige Harris

It's no secret that remote work has opened the floodgates for digital nomads looking to make travel their full-time gig. With this increased interest in travel comes an increased demand for functional yet stylish workspaces to promote productivity. Hotel designers are rising to the occasion to recreate the home office infused with a sense of place and community. READ MORE

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