Expecting the unexpected: With significant competition to attract travelers and their getaway dollars, hotels are working hard to become destinations and offer something authentic and original to their guests beckoning them to visit. One design strategy for enhancing the travelers experience is to look to nature and outside surroundings, integrating the locale and culture into the interiors of the hotel space. Combining nature with beauty, wellness, uniqueness and healthy food creates an opportunity for each property to be a sought after destination. There is an ongoing effort in hotel design to attract guests by pulling the outside in and creating harmony with the local environment. READ MORE

In its multiple shades of brown, the Middle East is an enticing region. Its asymmetries, its complementarities, its heritages are host to proud nations and cultures. Tourism and Hospitality is a differentiated and peculiar industry, critical to build stronger, wealthier and more cohesive societies. Different phases of development, different strategies and visions equate to different levels of output, sophistication and development, both at social and at business levels. Also at the operational and sales level. How does the present look? What are we doing to improve it? Which challenges are we facing and which opportunities are we to capture? How may an optimized Tourism and Hospitality future be? READ MORE

The pace of innovation and disruption is accelerating in our industry due to the significant changes driven by technology. The distribution landscape is more and more complicated, big data and prescriptive analytics drive efficiencies and improvements to revenue management software. The growth in technology over the last 10-20 years has significantly changed consumer's behavior and fundamentally changed how we do business. To be successful today and thrive in the future, the need for a holistic approach to demand generation, customer acquisition, channel strategy, and revenue optimization is vital. So what do we do about it? This article will endeavor to address that question. READ MORE

Revenue management systems are evolving to meet the challenges of today's dynamic market, using more sophisticated algorithms, more data, and a more dynamic user interface to generate pricing recommendations that better align with market conditions. As developers focus on enhancements to elevate the power of revenue management solutions, the challenge for revenue management executives is selecting a solution that fits their revenue management vision, the expertise of their revenue management team, and that is compatible with the organization's rate management systems. In this article, we outline some of the issues to think about as you "look under the hood" of revenue management solutions. READ MORE

The all-inclusive model has gone from a low-cost cookie-cutter to the cutting edge of hyper personalized service. Understanding and adapting to the needs and demands of today's niche-driven, segmented market where diverse subsets of experience hungry clientele is all searching for a comprehensive vacation comprised of equal parts value and authenticity is the key to successfully navigating the current and future travel and tourism industry. Bahia Principe Hotels & Resorts' Julio Perez, Sales Executive Vice President, offers a unique perspective on how to survive and thrive today's ever-changing landscape. READ MORE