The generation which is shaping the current trends in the Food and Beverage industry, is the same generation who will somewhat dictate what "IS" and "IS NOT" in the kitchen, and in those around the world. These "Millennials" can also be blamed (slightly) for my graying hair! So what makes them tick? What drives the motivation to be "woke" social media foodie know-it-alls, instagramming all the "deets" of all we do, sometimes wreaking havoc with a Chef's perception of what ought to be on trend, and what actually is? We must admit that they are shaping the framework of current food trends! READ MORE

Airbnb, thought by some to pose an existential threat to hotels and resorts, continues to compete with them for market share. That being said, the off-the-charts growth that the short-term rental company experienced in years past seems to have leveled off, and it looks as though mainstream lodging has weathered the Airbnb storm. But how? With an eye toward an ever-expanding network of regulations, both here and abroad, that not only limit Airbnb’s inventory, but also hold its hosts accountable to hotel-like standards, hoteliers have staved off their (exaggerated) demise. In doing so, hotels and resorts have emerged stronger and more innovative than ever. READ MORE

Your guests have gone mobile; now you need to serve them in their mobile world if you want to be part of their life. Hotels have been much slower than others in the hospitality sector to leverage the capabilities of mobile, but at a time when mobile phones are becoming a standard it is foolish to ignore mobile’s potential to help your hotel. In fact, 40% of hotel guests already have a hotel mobile app, and another 30% are interested in having such apps. Read on to find out about the best ways to use mobile and messaging apps to improve guest satisfaction and hotel profitability. READ MORE

Marketers have a sometimes-overwhelming number of tools in their toolbox to generate leads and bookings. That often means falling back on the tried and true practices that have worked for years. This feature explores a few marketing strategies and tactics that teams might have missed, including the benefits of strategically deploying user-generated content, crafting effective linkbait, using influencer marketing at any budget level, and why chat and messenger bots might just be the future of marketing. We also take a look at how brands can use humor to be better, more relatable marketing and why that doesn’t have to be a scary proposition. READ MORE

Much has been written about the changes that Millennials have brought us, like newspapers, shopping malls, taxis and even hotels. Traditional room service may also be on that list. If our guests are younger, busier and more food savvy than ever, why were we serving them the same old room service? At Hyatt Regency Atlanta, we threw out the old model of room service, from menu to delivery, to better reflect how guests are using technology to order food when they're at home. The result has been a faster, fresher, more convenient room service that's reduced cost and waste and been a hit with guests. READ MORE