At every industry meeting I attend the topic of workforce, the difficulty in finding talent and good workers, becomes a theme throughout the meeting discussions. Industry actions are spurred by experienced industry leaders that are committed to building educational and economic opportunity across the US, and advancing long-term career opportunities to build a more highly-skilled, competitive workforce. In partnership with the National Restaurant Association the American Hotel and Lodging Association, has received a Department of Labor contract to develop a management level apprenticeship program for the hospitality industry. In addition to developing our domestic labor market global recruiting can also create value. READ MORE

Revenue technology is following the evolution of the mobile phone. What once was just a rate-setting and forecasting tool is now the convergence of all data insights you need to influence revenue productivity, whether at your desk, on the road or at home. An RMS visualizes thousands of data points, and an RMS mobile app or voice-enabled assistant, like Amazon's Alexa, make access to that data simple, convenient and possible from anywhere with an internet connection. READ MORE

Not only did it shock the world, but last summer's massacre in Las Vegas served as a major wake up call to the hotel industry. In the months since the tragedy, we've seen major hotel chains take a renewed stance on security. In this article, we talk about the new reality for hoteliers in terms of security and the steps they can take to keep their hotels safe for employees and customers, as well as maintain a profitable business. Insurance can play a key role here as the underwriting process and regular risk control checks can uncover risk exposures related to security - exposures that can be mitigated. READ MORE

Digital marketing global thought leader, Hillary Bressler, puts together her most worthwhile statistics that will resonate with marketers looking to keep ahead of this fast paced game. The days of a 12 month locked in marketing plan is so yesterday. The times in digital marketing are changing FAST! Agile marketers must be able to turn on a dime with their strategies. Solid statistics are vital for marketers to keep up on the latest shifts. With so many marketing statistics out there today it is crucial to decide which ones are valuable to building your strategy and which ones are interesting, but useless. This article focuses on stats that make marketers think twice about their strategies. READ MORE

In the age of consumer experience-seeking, industries are increasingly crossing over, borrowing elements from other disciplines to create a more engaging guest experience. Scott Acton, CEO and founder of Forte Specialty Contractors, discusses how the hospitality and retail industries are capitalizing on this trend. From its beginnings with all-inclusive resorts that offer accommodation and excursions to the modern-day retailer offering build outs to engage with their products and designer brands opening hotels, hospitality and retail is only becoming more and more interconnected. Learn a few key ways to utilize the hospitality-retail concept to create the strongest ROI when designing and building for hospitality. READ MORE