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HOTEL BUSINESS REVIEW

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Jungho Suh

In an era when generative AI technologies such as OpenAI's ChatGPT, Google's Gemini, and Anthropic's Claude are revolutionizing industries, hotel management must evolve. This article explores how generative AI can enhance hotel operations and guest experiences while highlighting the importance of evidence-based management strategies to mitigate risks and ensure responsible AI integration in the hospitality industry. READ MORE

Jim  Abramson

The hospitality industry is leveraging technologies like AI and IoT to stay competitive as group business demand grows. AI tools can streamline operations, enhance guest experiences, and boost productivity for hotel staff, while IoT innovations can improve guest satisfaction. The potential for long-term ROI with this tech is clear, making it crucial for hotels to prioritize these advancements to stay ahead in 2025 and beyond. READ MORE

Adoniram Sides

As 2024 comes to a close, hospitality businesses need to start thinking about what challenges and opportunities lay ahead in 2025. Future trends like technology integration, personalization, and sustainability, are just a few highlights that show just how important it is for businesses to adapt to the ever evolving consumer experience to ensure seamless, memorable experiences. READ MORE

Jerome G. Grzeca

An immigration policy is important as it helps companies navigate complex legal requirements, ensuring compliance with laws while attracting global talent. It fosters diversity, innovation, and competitiveness, while minimizing risks associated with non-compliance. A clear policy streamlines recruitment, improves employee retention, and enhances the company's reputation as a global employer, supporting growth and operational efficiency. READ MORE

Lawrence Adams

As hotel companies strive to distinguish their brands at the ultraluxury end of the spectrum, they now find that providing guests with simple solitude in a tranquil setting away from the din and cacophony of tumultuous urban life has great appeal. Applications of innovative new technologies for acoustic engineering, fueled by advancements in AI, will provide guests with the transformative benefits of pure luxurious silence. READ MORE

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