Because the hospitality sector is characterized by irregular hours and a diverse range of job roles, hotel owners and operators are subject to greater legal and financial risks. Private lawsuits against employers have spiked in recent year, especially related to wage and hour violations. This article explores problems hotels encounter in adhering to these regulations, potential consequences of non-compliance, and recommendations to best address risk. READ MORE

Sustainable finance can support and accelerate the hospitality sector's transformation to a more sustainable and resilient future. Hotels have an opportunity to strategically integrate social sustainability into their financing strategies, which would help forge new paths toward a more balanced and responsible approach to business. The question now is, how can hotels get greater access to sustainable finance and begin ramping up efforts to support planetary health and human health? READ MORE

Properties looking to remain competitive need to focus on generating and maintaining guest loyalty. An increase in guest retention is directly reflected in increased profit, and the positive reviews left by loyal guests help attract new guests to a property. This article looks at the importance of guest loyalty and the role of technology in cultivating that loyalty and turning it into satisfied guests who stay more and spend more READ MORE

The restaurant experience is constantly transforming, from new technology to changing menus, restaurants have to adapt in order to thrive. But one of the biggest challenges at the moment is how consumers have evolved, and what they are now demanding from an industry that is already competitive. A recent Lightspeed survey finds the biggest changes customers are expecting for an elevated dining experience. READ MORE

Real Estate Investment Trusts (REITs) are an awkward fit for the hospitality industry. Their operations are governed by complex rules and restrictions, but there are ways to work around them. We take a look at the legal and tax issues posed by REITs in the hospitality industry and how they can be structured to withstand IRS scrutiny. READ MORE